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Remote Pharmacy Technician - Inbound Call Specialist (OH, IN, FL)

Work from home Full-time role Hiring

Join our innovative team as a Remote Pharmacy Technician - Inbound Call Specialist, where you'll have the autonomy to work from the comfort of your own home in Ohio, Indiana, or Florida. As a key member of our collaborative team, you'll leverage your exceptional communication skills, attention to detail, and multitasking abilities to deliver outstanding patient care and support. With a competitive salary and comprehensive benefits package, this 100% remote opportunity offers the perfect blend of flexibility, challenge, and reward.

We're seeking Registered/Certified Pharmacy Technicians to join our dynamic pharmacy team, where you'll expand your knowledge and skills beyond traditional pharmacy operations. Enjoy a set schedule, a supportive environment, and the satisfaction of making a meaningful difference in patients' lives.

Key Responsibilities

  • Take inbound calls from contact center representatives, resolving issues or transferring to a pharmacist as needed
  • Perform data entry and other pharmacy queue work with precision and attention to detail
  • Collaborate with pharmacists, following work instructions, policies, and procedures to ensure seamless patient care
  • Ensure quality assurance, report adverse events, and assist with prescriber and patient outreach

Requirements

  • High School Diploma or GED required
  • 1+ year of relevant experience as a Pharmacy Technician
  • Valid Pharmacy Technician license
  • Basic math and computer skills, including Windows navigation, Microsoft applications, internet, and email
  • Strong verbal and written communication skills
  • Ability to learn internal systems, processes, and programs as needed

What We Offer

  • Competitive salary ($17-$24/hour)
  • Comprehensive benefits package, including medical, vision, dental, and well-being programs
  • 401(k) with company match
  • Tuition reimbursement
  • 18 PTO days + 8 holidays off/year
  • Consistent 40-hour work week, Monday - Friday
  • Voluntary overtime opportunities
  • Career progression opportunities

Why Join Our Team?

We're committed to supporting your whole health, offering a range of benefits and programs to help you thrive. As a Remote Pharmacy Technician - Inbound Call Specialist, you'll be part of a dynamic team that's passionate about improving health and increasing vitality. Apply today and take the first step towards a rewarding and challenging career with Evernorth Health Services, a division of The Cigna Group.

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