Technical Writer

Role Summary

We’re looking for an experienced Technical Writer to help us create clear, concise, and user-friendly documentation for our products, systems, and internal processes. This contract role is ideal for someone who thrives in fast-paced environments, collaborates well with cross-functional teams, and can translate complex technical concepts into accessible content.

What You’ll Do

• Work closely with engineering, product, and support teams to develop technical documentation, including:

  • User guides

  • API documentation

  • System overviews

  • Internal process docs

• Interview subject matter experts and distill complex information into simple, engaging content

• Maintain and update existing documentation to reflect product changes

• Ensure documentation is consistent in tone, format, and structure across all channels

• Manage documentation projects from drafting through reviews and publication

What We’re Looking For

• 5+ years of technical writing experience, preferably in software, SaaS, or developer-focused environments

• Ability to quickly grasp complex technical topics and write content that is accurate and easy to understand

• Strong experience with documentation tools (e.g., Confluence, Markdown, Git, ReadMe, Swagger, or similar)

• Comfortable working independently and managing your own deadlines

• Excellent written and verbal communication skills

• Bonus: Experience writing for developer audiences or working in Agile teams

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