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Head of VIP

Work from home Full-time role Hiring

Position: Head of VIP

Location: Remote (Full Remote)

Salary: €20,000 per month + performance based bonus

Join a passionate and dynamic team as the Head of VIP for some of the most renowned brands in the iGaming industry. If you have proven experience in managing VIP teams and are ready for new challenges, this opportunity is for you.

You will be responsible for leading and coordinating the entire team of VIP Managers. You will develop and implement customer loyalty strategies, maximizing their satisfaction and contributing to the growth of the company.

Responsibilities

  • Manage, supervise, and develop a team of VIP Managers.
  • Monitor the performance of VIP Managers, guide them, and assist them in their daily tasks.
  • Develop personalized strategies to maximize the experience of VIP clients.
  • Ensure optimal loyalty and satisfaction of VIP clients through personalized services.
  • Ensure compliance with regulatory requirements related to gaming licenses.
  • Provide regular reporting on the results and performance of the team.

    • Profile Required

  • Proven experience in managing a team of VIP Managers or a similar role in the iGaming industry.
  • Strong leadership and team management skills.
  • Excellent communication and client relationship skills.
  • Ability to work autonomously and remotely.
  • Knowledge of regulated markets and gaming licenses.
  • Proficiency in English (written and spoken); knowledge of other languages is a plus.

    • Conditions

  • This position is open to candidates already employed.
  • We are looking for a motivated person capable of managing an international team and providing high-quality customer service.

    • Additional Information

    Why Join Us?

    - Work with renowned casino brands in the iGaming industry.

    - Very attractive salary with the possibility to work remotely.

    - Grow in a dynamic environment with exciting career opportunities.

    - You can refer one person: €8,000

    If you are ready to take on this challenge and grow a team of VIP Managers while providing a unique experience to our VIP clients, send us your application!

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