Delivery Manager - US

Cytora is a leading Insurtech business that has traded successfully since 2012 and has successfully completed Series B funding. You will often find us talked about as a technology leader and innovator in the insurance market who are right at the cutting edge of market transformation.

Our core focus is helping insurers digitise risks as they arrive to unlock the value of external data, automated triage, etc. We are doing this for risks that insurers have tried to e-trade but have struggled with predominantly in SME, Mid Market and Specialty.

We are working with market leading insurers and innovators alike across the US, Europe and Australia. You're part of the Customer Success Team, reporting to the Head of Delivery. Managing two projects at once, your role is essential for coordinating work efficiently across the organization. If you're passionate about Agile delivery and are ready for the next phase of our exciting journey, we want to hear from you.

Responsibilities:

• Agile and Lean Practices: Champions best practices, coaches teams, and visualizes organizational work.

• Communication: Effectively communicates across technical and non-technical boundaries, building trust and authenticity.

• Delivery Momentum: Optimizes team flow, addresses issues, and builds agile capabilities within the team.

• Planning: Leads continual planning processes, extending beyond product delivery to post-launch support and benefits realization.

• Team Dynamics and Collaboration: Identifies and rectifies issues in team dynamics, engages in effective feedback, and connects day-to-day work with the product vision.

• Lifecycle Perspective: Understands and contributes to different phases of product delivery, working with Customer Success and Product Lead for continuous improvement.

• Team Management: Effectively manages a business analyst and a Customer Engineer.

Key Requirements:

• Proven experience in Agile project management, demonstrating successful implementation of methodologies.

• Excellent problem-solving and critical-thinking skills, addressing challenges proactively.

• Track record of managing multiple projects simultaneously, ensuring timely delivery.

• Effective collaboration with stakeholders at all levels.

• Strong understanding of technology and its applications, especially in AI/Data Science products.

• Continuous learning mindset, staying abreast of industry trends in Agile practices.

• Adaptability to a fast-paced and evolving work environment.

Bonus Points:

• Multilingual skills: Ability to write and speak multiple languages.

• Remote working experience: Successful remote working experiences.

• Agile Certification: CSM, TKP, KMP, or KCP.

• Industry experience: Distributed teams, AI/Data Science products.

• Insurance Industry Knowledge: Familiarity with the insurance industry.

Location

Cytora are a remote-first company. For this role you can be based anywhere in the East Coast of the USA provided you 1. have fluent spoken and written English, and 2. have the permanent right to work without requiring visa sponsorship.

Benefits

• Competitive salary and stock options

• Fully remote

• Fun, vibrant and energetic environment with people that want to make a difference

• Opportunity to learn and build new skills in an expanding business

• Health Insurance and 401K

• Choice of laptop

• Flexi-working

• £2000 travel budget

• Company trips

Location

This role is based in New York, USA. We are able to consider profiles from other states such as Illinois, Vermont and Rhode Island , additionally, this role is only suited for professionals currently based in the US and have full rights to work as we don't offer sponsorship at this stage.

Equal Opportunities

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, political affiliation, national origin, sex, sexual orientation, age, marital status, veteran status, or disability status.

Originally posted on Himalayas