Fully Remote Technical Support
Your next great career move starts here. We're looking for a Fully Remote Technical Support! This is a fully Remote role, offering you the flexibility to work from anywhere. This position requires a strong and diverse skillset in relevant areas to drive success. A salary of a competitive salary is offered, reflecting your skills and experience.
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Job Title: Technical Support (Customer Care) Pay Rate: $17.50/hr on W2 paid weekly What will you do? We're looking for a Tech Support Customer Service Representative to:  Answer inbound calls from our internal clients at the branches.  Educate clients on account services and capabilities  Have basic computer troubleshooting skills for tier 1 support and document and ticket calls.  Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks  Have strong organizational skills, attention to detail, and excellent follow-up skills  Have superior customer-centric focus, with proven ability to thoroughly resolve customer inquiries What you should have?  Detail oriented (nothing gets past you)  Proficient in Microsoft Office Suite  Citrix, Good for enterprise, or Active Directory is a plus  Windows 7 navigation skills  Basic understanding of computer networking  Monitor, speaker, mice and keyboard troubleshooting, etc.  Know how to use remote... access tools to assist clients  Outlook and Microsoft office troubleshooting skills What will you get?  A lucrative pay rate of $17.50/hr  Get paid weekly, on every Friday  All training is paid!  Work 100% remote  All equipment will be provided Companies across U.S. have engaged ReqRoute, Inc to deliver skilled, dedicated IT professionals. Recruiting is our passion and we support Fortune 1000 companies with their hiring needs. We always seek to deliver competitive and sought-after career opportunities to our potential consultants and employees. We invite you to review the position requirements and apply today if your skills match our needs. ReqRoute, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law. ( Apply Job!Â
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