[Remote/WFM] WFH Administrative Assistant/Customer Service
Role Snapshot:
- Position: WFH Administrative Assistant/customer Service
- Company: Workwarp
- Location: Remote
- Start Date: Immediate openings available
- Compensation: a competitive salary
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Job Title: WFH Administrative Assistant/Customer Service Location:Remote... Job Responsibilities:  Booking and Coordination:Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities  Customer Service:Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction  Data Entry and Record Management:Maintain accurate records of bookings, payments, and customer interactions using our CRM system  Travel Advisory:Offer expert advice on destinations, travel arrangements, and travel insurance options to clients  Problem Solving:Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions Requirements:  Experience:Proven experience in acustomer service role orwithin the travel industry  Skills:Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems  Organization:Ability to manage multiple tasks and prioritize workload effectively in a remote work environment  Problem-Solving:Capacity to handle and resolve customer issues promptly and professionally  Flexibility:Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones  Education:High school diploma or equivalent; additional certification in travel and tourism is a plus Benefits:  Remote Work:Enjoy the flexibility of working from home with a supportive team environment  Competitive Salary:Compensation commensurate with experience, with opportunities for performance-based incentives  Professional Development:Access to ongoing training and development opportunities within the travel industry  Travel Perks:Discounts on personal travel bookings and familiarization trips to enhance product knowledge Powered by JazzHR MuzPqAWidQ Apply Job!Â
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