SIU Investigator - Home/Property
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As an insurance claims investigator, you are the ultimate fact finder. In this role, you’ll investigate potential claims fraud, including physical damage and medical, with an emphasis on staged losses and medical provider misconduct. You’ll have the opportunity to use your expertise in handling detailed investigations, interviewing skills, and strong understanding of medical fraud issues. As a member of our Special Investigations Unit (SIU), you will play an instrumental role in protecting our company, employees, and customers from the significant impact of insurance fraud.
This is a hybrid role. You’ll be expected to report to an office about four days per month for important meetings, training, and collaboration and will have the benefit of continued coaching from a supportive team. If you prefer an in-office environment, you’re welcome to work in the office more than four days per month.
Must-have qualification:
- A minimum of five years of relevant work experience with two years in claims handling and/or investigation.
- {OR} Associate's degree and a minimum of four years of relevant work experience with two years in claims handling and/or investigation.
- {OR} Bachelor's degree or higher and a minimum of two years in claims handling and/or investigation.
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The additional requirements listed below are in addition and are representative of those required on the job for the SIU Investigators assigned to work in the field:
- This position requires a valid driver's license and auto insurance.
- This position requires compliance with Progressive's driving standards and/or policies.
- At least five years of experience in Homeowners Special investigations
- Ability to identify and analyze complex fraud patterns and schemes on Homeowners claims
- Detecting deliberate fraud by third party service providers and vendors
- Developing and executing investigative action plans to address fraud, and potential organized fraud.
- Serving as a subject matter expert in providing fraud awareness, guidance, and mentorship to Claims personnel.
- Networking with industry personnel, law enforcement, legal counsel, Departments of Insurance, and the National Insurance Crime Bureau
- Excellent written and verbal communication skills, with the ability to present detailed investigative findings.
- Self-motivated with excellent time management and organization abilities.
- $65,500-$87,300/year
- Gainshare annual cash incentive payment up to 24% of your eligible earnings based on company performance
- 401(k) with dollar-for-dollar company match up to 6%
- Medical, dental & vision, including free preventative care
- Wellness & mental health programs
- Health care flexible spending accounts, health savings accounts, & life insurance
- Paid time off, including volunteer time off
- Paid & unpaid sick leave where applicable, as well as short & long-term disability
- Parental & family leave; military leave & pay
- Diverse, inclusive & welcoming culture with Employee Resource Groups
- Career development & tuition assistance