Data Collection Moderator/Event Support (Contract)
Job title: Data Collection Moderator/Event Support (Contract) in Kirkland, WA at Appen
Company: Appen
Job description: About AppenAppen is a leader in AI enablement for critical tasks such as model improvement, supervision, and evaluation. To do this we leverage our global crowd of over one million skilled contractors, speaking over 180 languages and dialects, representing 130 countries. In addition, we utilize the industry's most advanced AI-assisted data annotation platform to collect and label various types of data like images, text, speech, audio, and video.Our data is crucial for building and continuously improving the world's most innovative artificial intelligence systems and Appen is already trusted by the world's largest technology companies. Now with the explosion of interest in generative AI, Appen is helping leaders in automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products.At Appen, we are purpose driven. Our fundamental role in AI is to ensure all models are helpful, honest, and harmless, so we firmly believe in unlocking the power of AI to build a better world. We have a learn-it-all culture that values perspective, growth, and innovation. We are customer-obsessed, action-oriented, and celebrate winning together.At Appen, we are committed to creating an inclusive and diverse workplace. We are an equal opportunity employer that does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Appen is hiring organized, outgoing team members to help run an exciting data collection project! An opportunity for a mix of event coordination, participant support, and light tech setup-perfect for recent grads or early-career professionals interested in people operations, HR, or tech research.Responsibilities
- Act as the on-site host for participants: greet them, explain the session, guide setup, and make sure they understand quality requirements
- Handle sensitive participant data securely and accurately
- Enter participant info and session details into tracking systems
- Report updates to program and project managers regularly
- Moderate sessions live, ensuring participant engagement and session quality
- Use Calendly and email/phone follow-ups to confirm attendance and handle rescheduling
- Assist participants with basic troubleshooting
- Jump in to support the collection process when needed
- Provide a welcoming, professional presence as the face of Appen during the project
- Perform additional admin tasks, support participant scheduling, and document sessions
- Fluent in English
- Be flexible to work evenings and weekends as needed (not a strict 9-5 schedule)
- Good Microsoft Excel skills
- Good technical/software skills e.g. Calendly, online scheduling platforms, MS Office, and comfortable with small troubleshooting
- Experience with interacting with members of the public (adults)
- Experience with managing your own time and schedule to meet project deadlines
- Comfortable working independently
- Excellent communication and customer service skills
- Organized, detail-oriented, and able to juggle multiple tasks
- Comfortable using tools like Calendly, Excel, MS Office, Windows, and willing to learn more
- Interest in data collection, user research, or HR operations
- Able to start within 2 weeks
- Recent grads or early-career candidates welcome!