Front Desk Hotel Agent (Monday - Friday 6:30am-2:30pm
About the position The Front Desk Hotel Agent at 1840s Carrollton Inn is responsible for delivering exceptional guest service and ensuring a welcoming atmosphere for all hotel guests. This role involves greeting and registering guests, managing reservations, and providing concierge services, all while maintaining a high standard of professionalism and efficiency. The position is integral to creating a positive first impression and enhancing the overall guest experience at the hotel. Responsibilities ? Greeting and registering hotel guests. , ? Providing attentive, courteous, and efficient service to all guests throughout their entire stay. , ? Making and modifying reservations as needed. , ? Maximizing room revenue and occupancy. , ? Performing hotel operator and concierge duties. , ? Settling guest's account upon check out. Requirements ? Previous Customer Service experience required. , ? Previous Hotel Front Desk experience required. , ? Excellent written and verbal communication skills. , ? Effective problem-solving skills and ability to maintain professionalism under pressure. , ? Ability to work with and understand financial information and data, and perform basic arithmetic functions. , ? Ability to work efficiently without frequent supervision. Nice-to-haves ? Hotel experience: 2 years (Preferred) Benefits ? Paid time off Apply Job!