CAM Estate/Probate Specialist

Overview: Receive and verify notification of debtor death. Contact attorneys or executors to find out intentions for the debt. Primary Responsibilities: • Depending on debtor intentions, continue to manage account until payment is received on both secured and unsecured accounts. • Prepare analysis of collateral to determine potential loss mitigation options and/or default resolution. • Negotiate loss mitigation options including settlements, short-sales, refinancing, etc. • Manage the Probate Finder relationship, and make recommendations for process improvements. • Perform skip-tracing. • Order title searches and contact Credit Bureau or analyze credit reports to validate lien position. • Determine if there is life insurance on the account, then gather appropriate information as necessary in order to file a claim; follow-up with insurance company for resolution. • Monitor daily file from Probate Finder, research notifications and estate matches, manage the Proof of Claim and satisfaction of claim process. • Receive and distribute incoming mail. • Accept incoming calls from a variety of stakeholders, and determine appropriate action. • Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. • Promote an environment that supports diversity and reflects the M&T Bank brand. • Complete other related duties as assigned. Scope of Responsibilities: This position involves customer contact and collections activity. Education and Experience Required: A combined 3 years’ higher education and/or work experience, including a minimum of 1 year experience in collections or customer service. Experience with word processing, spreadsheet and presentation software. Detail oriented. Strong verbal and written communication skills. Education and Experience Preferred: Bachelor’s degree. Knowledge of M&T Bank systems. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.57 - $30.95 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. Location Getzville, New York, United States of America M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans. Apply Job!