Kitchen Virtual Designer
Description The Virtual Designer at Lowe s is dedicated to delivering exceptional customer service while helping clients create functional and aesthetically pleasing kitchen designs. Utilizing computer-aided drafting 20/20 software, you will prepare detailed designs that meet the specifications provided by Kitchen Sales Specialists or customers. Your role involves collaborating with various... stakeholders to enhance the overall customer experience and ensuring that designs reflect the tastes and needs of the clients. Company Culture and Environment At Lowe s, we foster a culture that values quality customer service and teamwork. Associates are encouraged to be friendly and professional while prioritizing customer needs. Collaboration with peers and consistent communication across departments are key elements of our work environment. Career Growth and Development Opportunities This position includes continuous cross-training with the Kitchen Sales Specialist role, providing opportunities for professional development and the enhancement of processes and procedures related to the business model. Detailed Benefits and Perks Opportunities for continuous training and professional development A diverse and inclusive work environment Competitive pay range based on experience and location
Compensation and Benefits
Pay Range: (20.19 - )33.66 per hour. Starting pay may vary based on factors including position offered, location, education, training, and experience. For more details on benefits and eligibility, please visit https://talent.lowes.com/us/en/benefits. Why you should apply for this position today Joining Lowe s as a Virtual Designer presents an exciting opportunity to directly impact customer satisfaction by creating tailored kitchen designs. You will be part of a supportive team that values innovation and strives to provide the best service in the home improvement sector. Skills Proficiency in computer-aided design software (20/20) Strong understanding of customer service practices Knowledge of remodeling and installation processes Excellent communication skills Ability to listen to and understand customer needs Competence in project management and follow-up
Responsibilities
Provide superior customer service through kitchen design using 20/20 software Prepare detailed designs based on specifications from customers and Kitchen Sales Specialists Collaborate with store associates and service providers to address customer needs Follow up on customer inquiries to ensure project requirements are met Monitor order statuses and communicate updates to customers Assist in the development of business processes through cross-training
Qualifications
High school diploma or equivalent Experience in customer service, preferably in retail or design Familiarity with kitchen design and remodeling is preferred Education Requirements High school diploma or equivalent Education Requirements Credential Category High School Diploma Experience Requirements Experience in customer service; prior experience in kitchen design or home improvement is a plus. Why work in Manchester, CT Manchester is a vibrant community that combines suburban comfort with easy access to urban amenities. The area offers a variety of parks, shops, and dining options, making it an attractive place to live and work. With a strong sense of community and numerous recreational activities, Manchester provides an ideal setting for personal and professional growth Apply Job!