Data Entry Specialist

Job description – Data Entry Specialist Crossroads4Hope, A Network of Cancer Support, has been improving the lives of people with cancer and their loved ones for more than two decades. We take on the cancer journey with people diagnosed, caregivers, and loved ones, providing a network of support, information, resources, and professionals who fill critical gaps in care that often occur between... medical appointments and within the healthcare system itself. Our services, which are free of charge, are designed to address the emotional, psychological, social, and practical challenges and gaps in care that come with a cancer diagnosis. Our mission is to transform the cancer experience by reducing the burden on all those who are impacted, especially in low-income and marginalized communities. Led by social work principles, most notably social justice, we are experts in patient activation and delivering psychosocial interventions. We move individuals through the health crisis caused by cancer to become activated with the behaviors that enable them to take control of their health and care through access to resources and programs of support, education, well-being, and hope. Job Overview Reporting to the Director of Individual Giving, the Data Entry Specialist is responsible for ensuring accurate and timely entry of donor, volunteer, and organizational data into our Salesforce CRM. This position supports the development, program, and operations teams by maintaining up-to-date records, tracking donations, and generating necessary reports for fundraising, events, and grant submissions. The role requires a high level of attention to detail, discretion in handling confidential information, and the ability to manage multiple tasks in a dynamic environment. The Data Entry Specialist works closely with other team members across departments to ensure the integrity of all data used for decision-making and strategic planning.

Responsibilities

Data Administration Works closely with the Database Administrator/Analyst to ensure data integrity and optimum efficiency of Salesforce. Ensure proper procedures and best practices are followed for quality assurance and confidentiality. Maintains the integrity of the electronic files for donors, prospects, members and volunteers. Enter data manually or through mass updates or uploads. Manage automated workflows. Make recommendations to enhance the efficiency and efficacy of Salesforce. Fund Development Process, record, and acknowledge donations according to established protocols, including direct gifts to the organization or third parties like Facebook or the United Way. Generate donor reports, and maintain donor lists for appeals, events, and other donor communications. Ensure employee contributions and matches are processed in a timely manner. Record stock and other electronic contributions. Communicate with donors by phone and email, as well as with the organization’s broker about stock transfers. Demonstrates exemplary customer service in all exchanges. Provide support for grant research, submissions, tracking, and reporting. Operations/Program Work with the accounting team to reconcile donations monthly and annually with QuickBooks. Collaborate with staff involved in volunteer management to ensure data is entered and coded properly. May provide backup data entry for the program team. Perform other duties as necessary or assigned.

Qualifications

The minimum requirements are a High School Diploma and 2+years of experience using Salesforce NPSP or a similar constituent relationship management system, preferably within a non-profit organization. A bachelor’s degree is preferred. Experience with Constant Contact and Classy is a plus. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook). Effective verbal and written communication skills with good proofreading capability. Strong organizational skills, detailed oriented, and able to meet multiple deadlines. Demonstrated ability to work on a high-performing team. Ability to handle confidential information with sensitivity, integrity, discretion, and accuracy. Reliability, responsiveness, and courtesy in all team and donor interactions. Exhibits an interest in learning. Job Type: Full-time Pay: $55,000.00 - $65,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Vision insurance Schedule: Monday to Friday Experience: Salesforce: 2 years (Required) Nonprofit: 2 years (Required) Ability to Commute: Bedminster, NJ 07921 (Required) Work Location: Hybrid remote in Bedminster, NJ 07921 Apply Job!