[Remote] Channel Account Manager

Note: The job is a remote job and is open to candidates in USA. Envoy is transforming how companies manage and experience the workplace. As a Channel Account Manager, you’ll be responsible for driving net-new partner-driven revenue through existing and newly acquired partners, requiring strategic discipline and relationship-building skills.

Responsibilities

• Own a measurable partner-sourced pipeline and revenue target, driving high-quality deal registration and accurate forecasting across your territory
• Recruit, sign, onboard, and enable new partners (VARs, SIs, and select distributors), then serve as their primary point of contact and strategic advisor
• Build joint business plans and quarterly reviews with priority partners; align on GTM motions, enablement, and demand-gen to hit shared outcomes
• Activate partners through structured enablement (playbooks, demos, certifications), co-selling with AEs, and coordinated marketing programs to create net-new opportunities
• Drive field activities with clear ROI (events, workshops, executive briefings) and capture follow-through to opportunity creation and progression
• Partner closely with Sales, SEs, Marketing, CS, Product, and Finance to unblock deals, shape solutions, and gather feedback that strengthens the program
• Monitor partner health with crisp operating rhythm (pipeline reviews, forecast calls, mutual action plans), and maintain Salesforce hygiene for visibility and scale
• Strengthen relationships at multiple levels within partner organizations—seller, technical, marketing, and leadership—to expand our footprint
• Contribute to continuous improvement of Envoy’s partner processes, tooling, and metrics to support a high-growth, enterprise-grade program

Skills

• 3–6 years of channel sales/account management experience in B2B SaaS with proven results against partner-sourced pipeline and revenue goals
• Demonstrated success managing a territory and portfolio of partners as a trusted advisor—recruiting, enabling, and scaling performance
• Familiarity with partner models and agreements (Affiliate/Referral, Reseller, Technology/ISV) and the motions that make each successful
• Experience influencing program design (enablement, co-marketing, incentives) and carrying a number with accountability for forecast accuracy
• Comfort operating in fast-growing environments; you're organized, methodical, and willing to roll up your sleeves to get the job done
• Proficiency with Salesforce and sales/marketing automation tools (e.g., Outreach) and a data-driven mindset for pipeline and ROI analysis
• Willingness to travel up to 50% for partner/customer activities
• An exceptional written and verbal communicator who can simplify complex value propositions and inspire partner action
• Highly organized, autonomous, and energized by a fast-moving, results-driven culture
• Passionate about Envoy's products and the enterprise problems we solve
• Consultative, entrepreneurial, and intellectually curious

Benefits

• Offers Equity
• Remote
• Access to strong support teams and modern sales tools
• High trust culture — we value autonomy and accountability
• Clear path to success in a high-impact Channel-focused role
• Opportunity to help shape the future of our highly dynamic Partner-led GTM motions

Company Overview