Director of Case Management
At Curana Health, we're on a mission to radically improve the health, happiness, and dignity of older adults—and we're looking for passionate people to help us do it. As a national leader in value-based care, we offer senior living communities and skilled nursing facilities a wide range of solutions (including on-site primary care services, Accountable Care Organizations, and Medicare Advantage Special Needs Plans) proven to enhance health outcomes, streamline operations, and create new financial opportunities. Founded in 2021, we've grown quickly—now serving 200,000+ seniors in 1,500+ communities across 32 states. Our team includes more than 1,000 clinicians alongside care coordinators, analysts, operators, and professionals from all backgrounds, all working together to deliver high-quality, proactive solutions for senior living operators and those they care for. Ranked #147 on the Inc. 5000 list of America's fastest-growing private companies, we're just getting started. If you're looking to make a meaningful impact on the senior healthcare landscape, you're in the right place—and we look forward to working with you. For more information about our company, visit CuranaHealth.com.
Summary
The Director of Care Management is responsible for leading and overseeing the organization’s care management strategy, operations, and performance across their assigned market(s). This role drives the development of scalable, technology-enabled care models that improve patient outcomes, enhance provider engagement, and optimize operational and financial performance within value-based care frameworks. Essential Duties & Responsibilities Strategic Leadership Develop and execute a comprehensive care management strategy aligned with organizational goals and value-based care initiatives. Lead program design and expansion for Chronic Care Management (CCM), Advanced Primary Care Management (APCM), and related services. Partner with executive leadership to drive innovation, growth, and market expansion. Operations & Program Management Oversee day-to-day care management operations across multiple regions and teams. Ensure efficient workflows, standardized processes, and adherence to best practices. Monitor program performance and implement process improvements to enhance quality, efficiency, and scalability Clinical & Quality Oversight Ensure delivery of high-quality, patient-centered care coordination services. Establish and monitor clinical quality metrics, care plan completion rates, and patient engagement outcomes. Ensure compliance with CMS guidelines, regulatory requirements, and internal policies. Team Leadership & Development Lead, mentor, and develop multidisciplinary teams including care managers, and support staff. Establish clear performance expectations and accountability measures. Drive employee engagement, retention, and professional development. Financial & Performance Management Manage program budgets and ensure financial sustainability of care management services. Monitor key performance indicators, including patient enrollment, utilization, and revenue capture. Technology & Innovation Drive implementation and optimization of care management platforms, EHR systems, and digital tools. Partner with IT and data teams to develop reporting dashboards and analytics capabilities. Champion AI-enabled and automation solutions to improve efficiency and scalability. Stakeholder Engagement Collaborate with providers, clinical leadership, and operational teams to improve care coordination and provider experience. Serve as a key liaison between care management, executive leadership, and external partners. Address provider and operational feedback to continuously improve workflows and communication.
Qualifications
Required Skills Proficient computer skills and exhibits knowledge in using various Microsoft Office applications. Excellent organizational and time management skills with the ability to prioritize tasks. Willingness to travel to local or out-of-state Senior Living Communities. Demonstrated strategic thinking with the ability to identify opportunities for process improvement. Required Education and Experience Bachelor’s degree in Nursing, Healthcare Administration, Public Health, or related field required Master’s degree (MHA, MBA, MPH, or similar) preferred Minimum 3 years in a supervisory or leadership role. Travel Requirements: Remote position requires a reliable high-speed internet connection. Occasional travel to local or out of state Senior Living Communities. Apply To This Job