[Remote] Content & Creative Technology Consultant (SME)

Note: The job is a remote job and is open to candidates in USA. Creative Circle is a consulting firm specializing in content and creative technology solutions. The Content & Creative Technology Consultant role involves leading discovery engagements, advising stakeholders, and delivering actionable recommendations to enhance customer experience and streamline content operations.

Responsibilities

• Act as the primary SME for content and creative technology, advising stakeholders on best practices, capabilities, and constraints
• Plan and lead discovery engagements to identify business needs, data and content flows, integration touchpoints, and technical gaps
• Design, organize, and facilitate stakeholder workshops (ideation, requirements, and solution alignment) to build consensus and capture detailed requirements
• Translate business outcomes into technical requirements, user stories, and solution designs that align with clients objectives
• Develop clear, prioritized recommendations and roadmaps for content strategy, creative technology (DAM, CMS, creative ops), and integration with clients platforms (e.g., CDP/CRM)
• Collaborate closely with product managers, engineers, marketers, and external vendors to ensure designs are feasible and aligned to delivery timelines
• Document use cases, process flows, governance models, and acceptance criteria to support implementation and ongoing operations
• Support vendor selection, pilot programs, and implementation oversight; participate in testing, validation, and training to ensure successful handover and adoption

Skills

• 5+ years of experience working within a professional services consultancy/advisory firm or Adobe systems integrator, with a demonstrated focus on the implementation of work management and marketing content supply chain solutions
• 10+ years of experience generally working in marketing operations and technology, content operations, or creative operations and technology
• Demonstrated expertise or high familiarity across the creative and marketing technology stack: DAM platforms, work management tools, creative production systems, and martech integration points
• Working knowledge of AI and GenAI capabilities as applied to content creation, production automation, and creative workflow, including a practical understanding of AI maturity models and responsible adoption frameworks
• Experience conducting technology discovery through stakeholder interviews and documentation review (not platform audits or configuration reviews)
• Strong executive communication skills, with the ability to translate complex technical concepts into clear, actionable recommendations for senior marketing and operations leaders
• Ability to work collaboratively across a blended consulting team spanning organizational design, creative operations, and digital strategy
• Experience in enterprise retail, consumer brands, or similarly complex marketing environments is a plus

Benefits

• Minimum Essential Coverage (MEC) medical plan
• Dental/vision/term life package
• Discount prescription program
• Critical illness
• Accident
• Tele-behavioral health
• 401(k) plan
• Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws
• A Minimum Value (MV) PPO medical plan
• Employee Stock Purchase Plan
• Paid holiday eligibility are based on length and dates of service

Company Overview