[Remote] Sales Training Manager

Note: The job is a remote job and is open to candidates in USA. Johnson & Johnson is a leader in healthcare innovation, seeking a Sales Training Manager for Shockwave Medical to develop and execute training programs for customer-facing employees. This role involves managing training content, collaborating with marketing and sales leadership, and ensuring effective training delivery for field sales organizations.

Responsibilities

• Deliver product, disease state and clinical skills-based training programs to the field sales organization in alignment with goals and strategies
• Lead in-house and field-based product training programs for new hires, tenured employees and distributor representatives, including management of a field trainer program
• Collaborate with product marketing team to create and launch new training content for field sales force on an ongoing basis
• Drive the development of training content, ensure content is continually up to date and manage/administer the various platforms used for training delivery
• Develop and maintain competency assessments and certification program
• Compile and provide trainee completion reporting to sales leadership. Play the central role in ensuring completion and competency
• Establish and develop key internal and external relationships, including cross functional teams, field teams and thought leaders
• Travel in field regularly to assess field force knowledge and identify future learning needs
• Monitor the effectiveness of product and procedural training modules; collect and compile feedback and incorporate conclusions from analysis into design and implementation of new/modified programs
• Accountable to develop and monitor global budget for education & training programs

Skills

• Bachelor's degree in relevant field of study required
• Minimum 2 years of medical device sales training or field trainer experience
• Strong execution track record demonstrating quality results, on time and on budget
• Ability to successfully work cross functionally and with team members and vendors in the US and International markets
• Must be a team player, results-driven and solution oriented
• Possess excellent communication and interpersonal skills
• Excellent attention to detail and deadline-driven management skills
• Minimum 15% travel, depending on location of the individual
• Good prioritization and organizational skills
• There may be continuous sitting for prolonged periods (more than 2 consecutive hours in an 8-hour day)
• Experience with curriculum development and adult learning theory preferred
• Previous cardiovascular domain experience highly preferred, ideally in coronary or peripheral vascular interventional medicine
• Experience in prior field sales and/or sales management roles is preferred
• Experience administrating /managing learning management systems including development and delivery of online learning modules is a plus
• Experience developing and presenting innovative solutions to meet the business needs
• Customer Feedback Analysis
• Performance Metrics
• Presentation Coaching
• Project Assessment
• Training Program Delivery
• Analytics Insights
• Coaching
• Consulting
• Global Market
• Learning & Development Trends
• Learning Materials Development
• Organizational Knowledge
• Process Improvements
• Sales Enablement
• Sales Support
• Sales Training
• Strategic Sales Planning
• Technical Credibility
• Training Needs Analysis (TNA)

Benefits

• Employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k))
• This position is eligible to participate in the Company’s long-term incentive program.
• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period10 days
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year
• Co-Ops/Interns are eligible to participate in Company sponsored employee medical benefits in accordance with the terms of the plan.
• Co-Ops and Interns are eligible for the following sick time benefits: up to 40 hours per calendar year; for employees who reside in the State of Washington, up to 56 hours per calendar year.
• Co-Ops and Interns are eligible to participate in the Company’s consolidated retirement plan (pension).
• This position is eligible for benefits to include medical, dental, vision and time off, as well as any others as provided for in the applicable Collective Bargaining Agreement.

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