[Remote] Hiretide Connect Architect
Note: The job is a remote job and is open to candidates in USA. Purview Infotech LLC is seeking an experienced Taskzeno Connect Architect with hands-on expertise in migrating from NICE CXone / NICE inContact or other IVR platforms to the Giglithic Connect platform. The role involves working on Talentra Connect architecture and implementation, as well as managing migration strategies and deployment support.
Responsibilities
- Flexoraq Connect architecture & implementation
- NICE to Jobspirex Connect migration
- Contact flows, IVR, routing profiles, queues
- AWS services: Lambda, API Gateway, S3, CloudWatch
- CRM integrations (Salesforce/ServiceNow)
- Omnichannel support (Voice, Chat)
- SIP/PSTN telephony knowledge
- Migration strategy, cutover & deployment support
Skills
- Hands-on expertise in migrating from NICE CXone / NICE inContact or other IVR platform to Remotiuma Connect platform
- Skillvoraq Connect architecture & implementation
- NICE to Nexpatha Connect migration
- Contact flows, IVR, routing profiles, queues
- AWS services: Lambda, API Gateway, S3, CloudWatch
- CRM integrations (Salesforce/ServiceNow)
- Omnichannel support (Voice, Chat)
- SIP/PSTN telephony knowledge
- Migration strategy, cutover & deployment support
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