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[Remote] Product Marketing Manager

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Mappedin is the leading indoor mapping platform transforming the way venues are experienced, managed, and understood. They are seeking a Product Marketing Manager who will own messaging and positioning, product launches, and sales enablement, while building a compelling narrative that resonates with customers and drives market momentum.

Responsibilities

  • Take end-to-end ownership of how Mappedin talks about itself
  • Audit where the story breaks down, where value gets lost in technical language, and where the human story isn't being told
  • Build a positioning framework that holds up across verticals and buyer personas — airports, malls, stadiums, campuses, public safety, OEM partners — and evolve it as the product and company grow
  • Build the launch infrastructure Mappedin needs
  • Define launch tiers, create repeatable templates, and establish the rhythms that turn engineering velocity into market momentum
  • Own both internal readiness — sales, CS, support — and external execution
  • Work closely with the sales team to understand where deals stall, where confidence breaks down, and what tools and narratives would change that
  • Produce the materials that actually get used: positioning briefs, battlecards, demo narratives, and objection handlers
  • Know the customer deeply enough to represent their perspective without waiting for a formal research cycle
  • Spend time with sales, CS, and customers directly
  • Bring what you learn back into messaging, launch decisions, and product conversations — and make it a habit, not a project

Skills

  • B2B SaaS product marketing experience — you've worked in software, ideally at a company where the product was technically complex and the buyer wasn't obvious
  • You've owned messaging and positioning for a multi-use-case product — not just executed against a framework someone else built. You can point to before and after
  • You've moved a company's story from feature-led to outcome-led — and you can describe specifically how you did it
  • You've run or meaningfully shaped a product launch process — not just participated in one. You know what good looks like and you've built toward it
  • Your enablement work actually got used. Sales reps changed how they talked about the product because of something you made
  • You're comfortable as a generalist. This role covers multiple verticals and buyer types — there's no per-vertical specialist to hand off to
  • You've spent real time with customers. Your perspective on what buyers need comes from firsthand conversations, not briefs or second-hand summaries
  • You move without waiting for a complete brief. You orient fast, form a point of view, and get to work

Benefits

  • Competitive base salary
  • 20 days of paid vacation, available from your first day
  • Comprehensive benefits from Day 1
  • A team of bar raisers with low ego and high ownership

Company Overview

  • Mappedin creates digital maps that turn indoor spaces into interactive maps for web, mobile, and kiosks. It was founded in 2011, and is headquartered in Waterloo, Ontario, CAN, with a workforce of 51-200 employees. Its website is http://www.mappedin.com.
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