[Remote] Senior Manager Sales Operations
Note: The job is a remote job and is open to candidates in USA. HealthCare Recruiters International is a well-funded startup that provides a commercial finance platform for the dental market. They are seeking a Senior Manager of Sales Operations to lead their commercial sales organization, focusing on driving merchant enrollment and revenue growth through effective team management and strategy execution.
Responsibilities
- Lead, coaches, and manage our client’s commercial-facing teams across four functions:
- Account Executives — responsible for merchant enrollment and sales conversion
- Success Executives — responsible for onboarding, training, engagement, and merchant activation
- Relationship Managers — responsible for partner, merchant, and commercial account performance
- Building team structure, workflows, accountability standards, and clear performance expectations for each function
- Creating individual development plans, weekly coaching rhythms, training programs, and performance improvement processes
- Participating directly in sales conversations — closing deals, navigating objections, and modeling effective sales execution
- Engaging personally in sales activity when team performance against targets requires direct involvement
- Ensuring all sales and merchant-facing staff can confidently articulate the value of our products
- Building and sustaining a team culture grounded in accountability, goal-setting, recognition, and continuous development
Skills
- Demonstrated experience building and managing commercial sales teams in fintech, payments, or commercial lending environments
- Experience leading account executives, customer success staff, and business development personnel
- Track record of coaching teams to measurable performance targets through structured goal-setting, consistent feedback, and a team-first culture
- Ability to build process and structure independently, without reliance on pre-existing systems or support functions
- Experience selling into dental practices, DSOs, or dental group organizations
Company Overview