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Associate Billing Coordinator

Work from home Full-time role Hiring

Publicis Groupe is a leading global marketing and communications company, and they are seeking an Associate Billing Coordinator. This role focuses on project coordination with an emphasis on billing accuracy and compliance, requiring strong organizational skills and attention to detail.

Responsibilities

  • Capture and validate all required project and campaign details, ensuring accuracy and completeness of enrollment and intake forms
  • Collaborate with the Project Coordinating team to support timely and accurate project execution
  • Complete important data entry within project timelines, track deliverables, and proactively identify and resolve issues that may impact deadlines or quality
  • Adhere to documented processes including established quality control standards
  • Ensure all client requests and internal inquiries are handled in a timely and professional manner
  • Independently manage assigned projects and billing workflows with minimal supervision
  • Process and prepare client billing by comparing orders, approvals, and billing portals for accuracy
  • Verify that all required client documentation (orders, proofs of delivery, approvals) is complete, accurate, and properly stored
  • Consolidate billing and backup documentation for submission to Compliance and billing systems
  • Ensure billing documents are submitted accurately and within required timelines
  • Partner with the Compliance team to address questions, discrepancies, or missing documentation
  • Identify and escalate issues that may delay billing or impact revenue recognition
  • Support accurate and timely billing to ensure proper revenue recognition and client satisfaction
  • Demonstrate flexibility by supporting projects and tasks outside of routine responsibilities as business needs require
  • Adhere to all confidentiality, data protection, and compliance requirements
  • Maintain a professional, collaborative demeanor with management, peers, and cross-functional partners

Skills

  • Exceptional attention to detail with the ability to identify discrepancies and errors
  • Strong organizational, problem-solving, and multi-tasking skills
  • Ability to prioritize work and shift focus to meet aggressive deadlines
  • Excellent written and verbal communication skills
  • Ability to work independently while also contributing effectively within a team environment
  • High level of professionalism, reliability, and sense of ownership
  • Proficiency with Microsoft Office applications, particularly Excel and Word
  • Ability to quickly learn and navigate internal systems such as Salesforce, billing portals, and document management tools (e.g., Adobe Acrobat)
  • Experience with Salesforce or similar CRM systems
  • Prior experience supporting billing, invoicing, or campaign execution-related processes
  • Prior experience in project coordination, billing, operations, or customer service

Benefits

  • Paid Family Care for parents and caregivers for 12 weeks or more
  • Monetary assistance and support for Adoption, Surrogacy and Fertility
  • Monetary assistance and support for pet adoption
  • Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
  • Tuition Assistance
  • Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
  • Matching Gifts programs
  • Flexible working arrangements
  • 'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
  • Business Resource Groups that support multiple affinities and alliances
  • Medical and voluntary benefits to our freelancers and temporary employees
  • Voluntary benefit options include supplemental medical insurance, transportation, and parking benefits, legal benefits, pet insurance, and auto and home insurance
  • You must be actively employed for 90 consecutive calendar days in order to be eligible for Publicis medical and voluntary benefits
  • You will also be eligible to participate in the Publicis 401(k) Plan after you complete 1,000 work hours in a consecutive 12-month period
  • Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met
  • Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met
  • For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off

Company Overview

  • 🏆 Australian Business Awards - Employer of Choice 2024, 2023, 2022 & 2021 🏆 HR Awards Excellence Awardee - Employer of Choice 2022 🏆 AFR BOSS Best Places to Work 2023, 2022 🏆 HRD Employer of Choice 2021 Welcome to Publicis Groupe ANZ. It was founded in undefined, and is headquartered in Sydney, NSW, AU, with a workforce of 501-1000 employees. Its website is http://www.publicisgroupeanz.com.
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