Accredited Representative

The Legal Aid Society of Rochester, New York is dedicated to providing high-quality civil legal services to low and moderate-income litigants. The Accredited Representative will assist the Immigration Program by providing direct immigration representation, conducting intake, and ensuring effective communication with clients.

Responsibilities

• Provide direct immigration representation to individuals filing applications with USCIS
• Conduct office, clinic, and outreach intake. Intake includes database entry and screening applicants for financial eligibility, cross-reference applicants for conflicts and obtain basic facts of an applicant’s problem
• Provide information and referral and know about other available legal and human services
• Provide translation assistance for immigration staff as needed, including at United States Citizenship and Immigration Service (USCIS) interviews at Immigration Court appearances
• Open pre-litigation files for all eligible clients each week, monitor files and send follow up correspondence
• Open litigation files, review relevant documents, prepare retainer agreement and have client read and sign it, collect fees
• Draft court and client document per case
• Schedule appointments for clients to read and review all documents. Explain documents if applicable and have client sign as required
• Conduct all client follow-up and evaluations, as requested
• Maintain effective communication with clients by telephone and draft letters to clients
• Transcribe accurate and detailed notes of all client contacts and conversations with third parties related to a client’s case in LASROC’s case management system LegalServer. Participate in LASROC office functions, including program staff meetings and other LASROC office meetings
• Participate in CLE and specialized training in the area of immigration law. Keep up to date on legislative changes and current case law. Maintain a working relationship with community agencies
• Perform research about cases, particularly legal issues and current immigration policy updates
• Assist with community education and training
• Perform additional support tasks for the Immigration program as required
• Support other LASROC units and staff as needed
• Additional duties at the discretion of the Program Director

Skills

• BA or BS required
• Strong attention to detail, organization skills and the ability to perform multiple tasks
• High level of proficiency with Microsoft Office
• Demonstrated strong oral and written communication skills
• Must be a team player and have a positive and cooperative work attitude
• Should have knowledge of immigration laws and immigration guidelines and procedures for intake and financial eligibility
• Must have driver's license and ability to drive to USCIS in Buffalo NY

Benefits

• Hybrid Work schedule
• Paid Lunch Hour
• Employer contributions toward health and dental insurance plans
• Up to: + 15 days of vacation to start (More based on experience) + 96 hours of sick leave + 48 hours of personal time + 14 paid holidays a year + $600 per year internet stipend + 3% match on the 401(k) or Roth 401(k) plan of your choice + $3,000 salary differential for being proficient in a program-relevant language
• Professional development opportunities
• Public Service Loan Forgiveness qualifying employer
• Employee Assistance Program
• Employer contribution toward parking fees

Company Overview