Commercial Insurance Account Manager

Webb Insurance Group is a growing independent insurance agency dedicated to providing exceptional service and tailored insurance solutions to commercial clients. They are seeking an experienced and detail-oriented Commercial Lines Account Manager to manage a book of commercial lines clients and ensure outstanding customer service and accuracy in policy servicing.

Responsibilities

• Manage all aspects of assigned commercial accounts, including new business, renewals, endorsements, and policy changes
• Provide day-to-day service to clients, including answering coverage questions, issuing certificates, processing ID cards, and handling billing inquiries
• Review and analyze policies for accuracy and adequate coverage, identifying gaps and making coverage recommendations
• Prepare and deliver renewal proposals, quotes, and coverage comparisons
• Build strong relationships with underwriters and carrier representatives to negotiate terms and resolve issues
• Maintain accurate client information and documentation in the agency management system
• Stay current on industry trends, carrier appetites, and compliance requirements
• Provide prompt, accurate, and friendly client support via inbound calls, texts, and emails
• Develop insurance quotes based on client needs and follow up in order to make the sale
• Maintain a strong work ethic with a commitment to success

Skills

• Candidates must have an active 4-40 or 2-20 Insurance License
• 1+ year of experience in commercial lines account management (independent agency experience preferred)
• Strong knowledge of commercial insurance products (GL, Property, Auto, WC, Umbrella, etc.)
• Excellent communication skills: written, verbal and listening
• Motivated to complete tasks and have a growth focused mindset
• Excellent organizational skills with attention to detail and accuracy
• Ability to Commute: Hudson, FL 34667
• 2-20 or 4-40 license

Benefits

• Performance-based bonus opportunities.
• Health insurance.
• Retirement plan with employer contribution.
• Paid time off and holidays.
• Professional development opportunities and continuing education support.
• 401(k) matching
• Health insurance
• Paid time off

Company Overview