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Licensed Financial Services Representative

Work from home Full-time role Hiring

Charles Schwab is a financial services company that empowers employees to make an impact on their careers. As a Licensed Financial Services Representative, you will guide clients through financial conversations, ensuring exceptional client experiences and building long-term relationships based on trust and respect.

Responsibilities

  • Bring your passion for helping others together with your licensed expertise to guide clients through meaningful financial conversations
  • Serve as a trusted voice on the phone—listening actively, building confidence, and taking ownership to resolve complex needs with care and clarity
  • Deliver an exceptional client experience through thoughtful problem‑solving, clear communication, and empathetic guidance
  • Partner closely with teammates, advocate for client needs, and strengthen long‑term relationships built on trust and respect

Skills

  • Active FINRA Series 7 and 63 licenses
  • A passion for helping clients and ensuring positive experiences
  • Ability to convey information clearly and build trust
  • Openness to feedback and a growth mindset
  • Problem-solving with confidence and clarity
  • Understanding and responding to client needs with empathy
  • Accuracy and thoroughness in every interaction
  • Working as part of a supportive team and adapting to change
  • Ability to work 8:00am – 4:30 pm Monday through Friday during Schwab's 24-week training program, on-site
  • After training is complete, the ability to work assigned shift to accommodate business needs to include evening, overnight, and weekend options
  • Previous customer service or client relationship experience
  • Bachelor's degree or higher

Benefits

  • An annual bonus opportunity of 10% of your base pay and other eligible earnings
  • Benefits of working evenings, overnight, and weekend shifts include increased compensation and remote work opportunities for qualifying shifts
  • Potential to work remote after training IF working both weekend days are assigned
  • Potential to work fully remote after training

Company Overview

  • We have plans for every turn you take. It was founded in 1973, and is headquartered in San Francisco, California, USA, with a workforce of 10001+ employees. Its website is https://www.schwab.com/.
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