Entry-Level Digital Marketing & CRM Intern – Social Media Customer Support, Email Campaign Creation, and Data Analysis at arenaflex

About arenaflex – Shaping the Future of Entertainment and Media

arenaflex is a global leader in family‑focused entertainment, media, and technology. With iconic brands that span streaming, theme parks, gaming, and consumer products, arenaflex creates unforgettable experiences for millions of fans worldwide. Our mission is to inspire imagination, foster creativity, and deliver stories that resonate across generations. As part of our dynamic Digital Marketing team, you will join a culture that celebrates curiosity, collaboration, and continuous learning.

Position Overview

We are seeking an enthusiastic, detail‑oriented Digital Marketing Intern – Customer Relationship Management (CRM) to support our social media customer support initiatives and email marketing campaigns. This full‑time, entry‑level role is based in Burbank, California, and offers a unique opportunity to work alongside seasoned marketers, designers, and product specialists across the arenaflex portfolio.

Key Responsibilities

• Assist CRM managers in planning, executing, and optimizing email marketing programs, including audience segmentation, creative development, and performance reporting.
• Collaborate with cross‑functional teams—such as Content, Creative, Product, and Analytics—to gather assets, align messaging, and ensure timely campaign delivery.
• Produce and maintain campaign documentation, project timelines, and status reports using project‑management tools.
• Design visually compelling email templates using Adobe Dreamweaver, Photoshop, and other Adobe Creative Cloud applications.
• Conduct quality assurance (QA) testing of email sends, verify data integrity, and provide actionable insights based on performance metrics.
• Monitor social media channels for customer inquiries, respond to comments, and route complex issues to the appropriate support teams.
• Analyze campaign results (open rates, click‑through rates, conversion metrics) and prepare concise performance summaries for stakeholders.
• Support the creation of marketing collateral—such as promotional graphics, landing pages, and digital assets—that reinforce brand consistency.
• Participate in brainstorming sessions to generate innovative ideas for audience engagement and brand storytelling.
• Maintain a well‑organized digital asset library, ensuring all files are correctly labeled and version‑controlled.

Essential Qualifications

• Currently enrolled in or recently graduated (within the past six months) from a Bachelor’s program in Marketing, Digital Marketing, Communications, or a closely related field.
• Strong foundational knowledge of HTML and CSS, with the ability to edit and troubleshoot email templates.
• Proficiency in Adobe Photoshop; familiarity with Dreamweaver, Illustrator, or XD is a plus.
• Basic understanding of digital marketing channels—including social media, email, paid search, and display advertising.
• Excellent written and verbal communication skills, with a keen eye for detail and brand voice.
• Demonstrated ability to manage multiple priorities, meet deadlines, and thrive in a fast‑paced environment.
• Self‑starter attitude, adaptable mindset, and willingness to learn new tools and platforms.
• Eligibility to work in the United States, with no prior year of continuous employment at arenaflex or a related internship.

Preferred Qualifications & Skills

• Hands‑on experience with marketing automation platforms such as Marketo, HubSpot, or Salesforce Marketing Cloud.
• Familiarity with email service providers (ESP) like Mailchimp, Constant Contact, or SendGrid.
• Exposure to data analysis tools and languages (SQL, Python, or Tableau) for deeper performance insights.
• Experience working on collaborative projects within an agency or corporate marketing environment.
• Knowledge of Adobe Creative Suite beyond Photoshop—particularly Adobe XD for UI/UX mockups.
• Portfolio showcasing relevant work (e.g., email designs, social media graphics, website mockups) with a live URL link.

Core Competencies

• Analytical Thinking: Ability to interpret data, identify trends, and recommend optimization strategies.
• Creative Problem‑Solving: Innovative mindset for developing engaging content and overcoming campaign challenges.
• Collaboration: Comfortable working with multidisciplinary teams and building strong professional relationships.
• Customer‑Centric Focus: Empathy for audience needs and a commitment to delivering exceptional support experiences.
• Technical Agility: Quick learner of new software, platforms, and industry best practices.
• Organizational Excellence: Strong project management skills and meticulous attention to detail.

Career Development & Learning Opportunities

At arenaflex, we invest heavily in the growth of our talent. As a Digital Marketing Intern, you will have access to:

• Mentorship from senior CRM strategists and creative directors.
• Hands‑on training sessions covering advanced email marketing, data analytics, and social media engagement.
• Opportunities to attend internal workshops, industry webinars, and conferences.
• Rotational exposure to other marketing functions—such as brand strategy, performance media, and content production—to broaden your skill set.
• Potential pathways to full‑time roles in CRM, digital advertising, or brand management after successful completion of the internship.

Work Environment & Culture

arenaflex fosters an inclusive, collaborative, and vibrant workplace where diverse perspectives are celebrated. Our office in Burbank features open‑plan workspaces, creative studios, and quiet zones designed to support both teamwork and focused work. We encourage a healthy work‑life balance, flexible scheduling, and a culture of continuous feedback.

Compensation, Benefits & Perks

Compensation for this entry‑level position is competitive, with an hourly rate of $21.70. In addition to base pay, you may be eligible for a comprehensive benefits package that includes:

• Medical, dental, and vision coverage.
• Retirement savings plan with company match.
• Paid time off, holidays, and sick leave.
• Employee assistance programs and wellness initiatives.
• Discounts on arenaflex merchandise, theme‑park tickets, and streaming services.
• Professional development stipend for courses, certifications, or conferences.

Exact benefits will be outlined during the onboarding process and may vary based on location and employment status.

Application Process & Required Materials

To be considered, please submit the following:

• A current résumé highlighting relevant coursework, projects, and any prior marketing experience.
• A digital portfolio (URL) that showcases email designs, social media graphics, or other creative work.
• Official transcripts or a copy of your degree certificate.
• A passport‑size photograph and a scanned signature (for internal records).

All applicants must be at least 18 years old, possess unrestricted work authorization in the United States, and be able to commit to the full internship duration (June 2024 – January 2025). Candidates must also have reliable transportation to the Burbank office.

Why Join arenaflex?

If you are passionate about storytelling, eager to dive into the fast‑moving world of digital marketing, and ready to make a tangible impact on a global entertainment brand, arenaflex is the place to launch your career. Our interns are valued contributors who help shape campaigns that reach millions of fans every day. We believe in nurturing talent, rewarding curiosity, and providing the tools you need to succeed.

Ready to Apply?

Take the next step toward an exciting career with arenaflex. Click the link below to submit your application, attach the required documents, and start your journey with a company that turns imagination into reality.

Apply Now

Equal Opportunity Employer

arenaflex is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.