Remote Camp Operations Manager - Pogo Mine

Job Description

The Remote Camp Operations Manager is responsible for the overall performance management of their assigned area of responsibility which will include both Food Service and Housekeeping Departments. This Operations Manager will ensure NMS standards, policies and procedures are upheld, while building and maintaining healthy, effective relationships with clients,customers,and employees.

• Responsibilities
• This position provides management and oversight of an assigned group of remote camp activities.
• Function as a primary resource for NMS Food Service and Housekeeping employees within assigned unit.
• Will function as a backup resource for other areas as requested.
• Responsible for delivering and tracking performance within assigned area to meet key performance indicators.
• Responsible for coaching and developing employees within their organization within the framework of formal coaching and succession planning.
• Responsible for advancing all elements of NMS performance excellence strategy in the context of continuous improvement.
• Responsible for facilitating and supporting a "One Team" relationship dynamic within the NMS organization.
• Directs and coordinates the delivery of those NMS services as assigned.
• Develops and implements comprehensive business plans required by assigned activities.
• Establishes and implements an organized system of supervision and formal operating procedures.
• Ensures all assigned activities comply with sound business practices as well as NMS's internal and external business requirements.
• Monitors and ensures compliance with all appropriate regulatory requirements.
• Meets with clients/customers to maintain business relationships, market products, and resolve problems and keep open all forms of communications.
• Leads, directs, and communicates with staff to keep them informed and motivated.
• Ensures that the responsibilities, authorities, and accountability of all assigned employees are defined and understood.
• Assign tasks to workers and inspects completed work for conformance to standards.
• Develops operating budget and operates within that budget.
• Approves assigned area's budget expenditures.
• Develops bid material and establishes cost and manpower templates for catering contracts for new clients.
• Develops menus and scope of work for bid proposals.
• Supports an active and comprehensive safety and CI program.
• Consistently demonstrates remarkable skills in structuring assigned activities, management teamwork, communications, and operational efficiencies, handling of changing business needs, decision making, and problem-solving skills.
• Supervisory Responsibilities:
• Manages various subordinate Managers, Supervisors and assigned employees.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• This position is responsible for the supervision of staff.
• Other duties that are pertinent to the department or unit's success also may be assigned.
• Qualifications
• High School Diploma or GED equivalent.
• At least two (2) years of formal college training related to the business field (candidates without any college must have two (2) additional years of related managerial experience)
• At least seven (7) years of related service based, hospitality, food service, housekeeping, hotel, or remote camp management experience that includes at least two (2) years of significant overall supervisory responsibilities for a distinct business operation/enterprise.
• Reliable and dependable attendance in a remote setting.
• Must pass all pre-employment contract requirements which may include but are not limited to: criminal background check, drug test, physical and fit for duty assessment and hearing test. Applicants not located near a testing facility are responsible for paying for travel to the nearest testing facility.
• Must be able to live in dormitory style settings and meet cleanliness requirements of the remote camp.
• Must meet and adhere to all safety guidelines and regulations set forth by the company and client.
• Contract requires employees to read, write, speak and understand English.
• Must be able to perform each of the essential duties listed above with a professional degree of competency.
• Requires a valid Driver's License and an acceptable driving record for the past three (3) years to be eligible under NMS' vehicle insurance policy
• Proven success at managing multiple tasks, projects and subordinates.
• Proficiency in planning and organization.
• Demonstrated understandi

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