[Remote] Sales Support Analyst, Amazon

Note: The job is a remote job and is open to candidates in USA. Harvest Group is a trusted integrated commerce agency specializing in serving CPG suppliers. The Amazon Sales Support Analyst supports the execution of client Amazon strategies and works closely with the Amazon Account Manager on daily operations, case management, and reporting.

Responsibilities

• Gain a solid understanding of how our client and company strategy aligns with Amazon’s direction and goals
• Ensure the daily operations of Amazon Seller and Vendor Central are executed swiftly and with excellence
• Oversee and manage the current product listings, as well as new listing creation
• Open, track, and respond to cases regarding errors or other communications with Amazon
• Chargeback tracking and dispute management
• FBA inventory shipment creation and tracking
• Reporting and analytical support
• Perform all other duties assigned

Skills

• At least 1-2 years of experience in the eCommerce ecosystem
• Experience leveraging data into actionable insights
• Radical curiosity of retail and the constantly changing marketplace
• Detail-oriented with an ability to juggle multiple projects in a fast-paced environment
• Proven ownership mindset
• Ability to proactively and creatively problem solve (as an individual and with a team)
• Excellent written & verbal communication skills
• Strong Word, Excel, and PowerPoint skills
• Experience with Amazon Seller and Vendor Central

Benefits

• This position is eligible to participate in our bonus program
• Medical
• Dental
• Vision
• 401K
• PTO
• Charitable Gift Matching Program
• Volunteer Hours

Company Overview