Business Process Improvement Manager

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. *Note: This is a fully remote role. Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT. Position Purpose: This role identifies and facilitates enterprise-wide process improvement activities utilizing LEAN/Six Sigma methodologies to strengthen business infrastructure and performance. Responsibilities include mapping processes in Visio, assessing process/procedural documentation needs, and identifying gaps and improvement opportunities. The position also manages documentation repositories (in a decentralized environment) and performs annual documentation reviews to ensure accuracy and compliance. Document current state process workflows and procedures. Perform needs assessment within Business teams to identify gaps in documented process and procedures. Manage process and procedural content within content management source system(s). Identify, develop, prioritize, and execute process improvement opportunities utilizing continuous improvement principles and LEAN/Six Sigma methodologies. Provide training to project teams and functional areas to assist with the implementation and maintenance of process improvement activities. Identify, communicate, and correct gaps in process performance and provide guidance to address these gaps. Education/Experience: Bachelor's degree in related field or equivalent experience. 4+ years of LEAN, Six Sigma or related process improvement experience, preferably in the healthcare industry. Previous working knowledge of process mapping and design, statistical applications and project management software. Preferred experience supporting Dual Special Needs Plans (D-SNP)/Dual Eligible populations, Medicaid, ACA Marketplace/Exchange, Commercial products and operational processes. Licenses/Certifications: LEAN/Six Sigma Green Belt or Black Belt certification preferred. Pay Range: $70,100.00 - $126,200.00 per year Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act Apply To This Job