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Head Buyer (Roadshows)

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Job Description: Head Buyer (Roadshows) Location: Remote (inc attending events) Job Type: Full-Time, 4-day working week Salary: £60,000-£65,000 Plus Commission About WeBuyVintage WeBuyVintage is the UK’s largest face-to-face buyer of jewellery, antiques, and other collectibles. We run more roadshows/valuation days than any other UK company – over 250 events every month, as well as operating a nationwide home visit service. Our business continues to expand its in-person only operation which brings trusted experts face-to-face with the public all around the UK. In under three years, we’ve grown from a pub-table idea into a profitable £50m+ turnover business, and we’re on a mission to make WeBuyVintage the number 1 way to safely sell your valuables in the UK. Role Overview As we continue our rapid expansion, we are seeking a formidable and operationally-minded Head Buyer to lead our core engine: our national network of buyers. This is a critical leadership role responsible for overseeing a high-performing team of 40+ buyers spread across the country. You will be the bridge between our commercial strategy and on-the-ground execution. Your mission is to ensure that every roadshow is staffed by the best talent, that those buyers are equipped for success, and that our commercial standards—specifically margins and professionalism—remain world-class. This role requires a leader who thrives on logistics, people management, and driving financial performance at scale. This role will play a vital part in connecting our remote network of buyers with the wider business, ensuring they feel engaged, informed and motivated as part of one team. Alongside day-to-day operational management, the successful candidate will help strengthen communication, drive performance culture and build stronger alignment between our buyers, Head Office and Leeds operations

Key Responsibilities

Talent Acquisition & Team Leadership Scale the Team: Lead the recruitment and onboarding of high-calibre buyers for our national roadshows to match our aggressive growth plans. Drive regular communication, updates and recognition across the buyer network. Create initiatives that improve motivation, morale and engagement. Build a high-performance culture balancing results with professionalism and teamwork. Identify engagement gaps and recurring concerns, escalating solutions to leadership. People Management: Directly manage a remote workforce of 40+ buyers, providing ongoing support, performance reviews, and mentorship to ensure high retention and morale. Payroll & Commissions: Monitor and report on the accurate calculation and timely payment of buyer commissions, ensuring our incentive structures are driving the right behaviours. Operational Excellence & Logistics Strategic Scheduling: Organise and manage complex rotas for the buying team, ensuring 100% coverage across our 250+ monthly events. Supply Chain Management: Work with the logistics team to ensure delivery of event supplies and equipment. From testing kits to administrative tools, you will ensure every buyer has exactly what they need to perform their job effectively. Event Standards: Act as the ultimate guardian of "The WeBuyVintage Way," ensuring every event is conducted to our exacting professional standards. Training, Margins & Performance Training & Development: Create, implement, and update comprehensive training guides and SOPs to standardise buying excellence across the country. Margin Protection: Monitor buying patterns and data to ensure profit margins are maintained. You will identify outliers and provide corrective coaching where necessary. Efficiency: Constantly seek ways to improve the workflow of our buyers on the road to maximise both customer experience and company profitability. What We Are Looking For Proven Leadership Experience: You have a track record of managing large, remote, or field-based teams (40+ headcount preferred). Operational Rigour: You are capable of managing moving people and parts across multiple regions simultaneously. Commercial Acumen: You understand the "bottom line." You have experience managing margins and understand the mechanics of commission-based environments. Strong Communicator: You can influence and motivate a diverse team of experts, maintaining high standards even when working remotely. Problem Solver: You are proactive in identifying resource gaps -whether it’s staffing or supplies - and solving them before they impact the business.

What We Offer

Competitive Salary: A package that reflects the seniority and impact of this role. Career Trajectory: As a key member of the leadership team, you will play a direct role in our journey to becoming a household name. 4-Day Working Week: We value high performance and work-life balance. Dynamic Culture: A fast-paced, ambitious environment where your decisions have an immediate impact on a £50m+ turnover business. Autonomy: The freedom to build your department, set standards, and lead your team your way. Salary: 60000 - 65000 GBP Per annum Apply To This Job

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Experienced Part-Time Customer Service Specialist | Fully Remote Job // No Prior Experience Required – Competitive Hourly Salary Join Hirevector as a Part-Time Customer Service Specialist and Unlock a Rewarding Career in Customer Support Are you searching for a flexible, part-time, work-from-home opportunity that offers a competitive hourly salary and requires no prior experience? This is your chance! Hirevector is currently hiring Part-Time Customer Service Specialists to join our remote team. If you are motivated, eager to learn, and ready to start a rewarding career in customer support, then this role is perfect for you. This position is open to candidates across the USA and worldwide. With paid training, flexible schedules, and excellent pay, this is one of the best entry-level opportunities for anyone looking to balance work and life while earning a competitive income. About Hirevector Hirevector is a leading provider of innovative solutions and services, dedicated to delivering exceptional customer experiences. Our team is passionate about empowering individuals to succeed in their careers, and we're committed to creating a work environment that fosters growth, collaboration, and innovation. Job Overview As a Part-Time Customer Service Specialist, you will be responsible for assisting customers via phone, chat, or email. Your main role will be to ensure that customers have a positive experience by answering their questions, resolving issues, and providing helpful solutions. Don't worry if you don't have customer service experience – we provide comprehensive training to set you up for success. All you need is a positive attitude, communication skills, and reliability. Key Responsibilities Responding to customer inquiries via phone, email, or live chat. Providing product or service information in a clear and friendly manner. Assisting customers with billing, technical support, or order tracking. Handling customer complaints professionally and providing quick resolutions. Documenting all customer interactions in the CRM system. Collaborating with other team members to improve processes and customer satisfaction. Meeting weekly performance goals and maintaining high service standards. Required Skills & Qualifications The best part about this role is that no degree or prior experience is required. We value attitude, willingness to learn, and dedication more than background experience. We're looking for candidates who: Have strong written and verbal communication skills. Are patient, empathetic, and customer-focused. Can multitask while handling customer interactions. Are comfortable using computers, email, and chat platforms. Have a quiet workspace and reliable internet connection. Are flexible and open to working evenings, weekends, or part-time hours. Preferred Qualifications Previous customer service, retail, or hospitality experience is a plus – but not required. Remote Work Requirements To succeed in this role, you will need: A laptop or desktop computer. Reliable high-speed internet. A headset or microphone for clear communication. A distraction-free workspace at home. Competitive Hourly Salary & Benefits We strongly believe in paying our employees well for their time and dedication. As a Part-Time Customer Service Specialist, you'll enjoy: Competitive hourly salary: $24 – $32 per hour (depending on performance & experience). Paid training provided – earn while you learn. Weekly or bi-weekly pay via direct deposit. Flexible schedules that work around your lifestyle. Performance bonuses and incentive pay. Career advancement opportunities into full-time positions. Work-life balance with a 100% remote setup. Why This Job is Perfect for You This is not just another part-time gig – it's a career stepping stone. You'll build valuable communication, problem-solving, and customer engagement skills while earning a competitive hourly salary from the comfort of your home. Here's why you'll love it: No degree or experience required – start immediately. Work from anywhere with flexible hours. Competitive pay with growth opportunities. Paid training & full support from our team. A stable role with consistent part-time hours. How to Apply (Immediate Openings) Getting started is easy! To apply, simply: Submit your updated resume. Complete a short online application form. Attend a virtual interview (no in-person required). Begin paid training and start working within days! Don't miss this opportunity to join Hirevector as a Part-Time Customer Service Specialist and earn a competitive hourly salary ($24–$32 per hour) while working from home. If you are reliable, motivated, and ready to provide outstanding customer support, we want you on our team. Apply today and start your remote customer service career with one of the best-paying part-time opportunities available! Apply Job!

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