Client Success Account Executive – Hospitality

Job Description:

• Managing a portfolio of client accounts, building strong relationships and ensuring reliable support
• Leading regular client check-ins to review progress, aligning on goals, and addressing any questions
• Responding to ongoing client needs, providing timely updates and proactive solutions
• Interpreting campaign results and translating performance data into clear, actionable insights
• Collaborating with internal teams to drive strong campaign performance and deliver excellent service
• Other duties as assigned

Requirements:

• Bachelor’s degree in marketing, business, hospitality, or related field
• 3+ years of experience in account management, hospitality marketing, or agency experience supporting hospitality clients is a plus
• Proven experience managing large or high-touch client accounts with multiple points of contact
• Strong communication, presentation, and problem-solving skills
• Ability to synthesize campaign data into clear, strategic recommendations
• Confident managing multiple deadlines and priorities
• Familiarity with CRM tools (HubSpot) and project management platforms (Asana)

Benefits:

• 100% company paid health insurance for employees and 50% for dependents
• 100% company paid vision and dental insurance for employees and 50% for dependents
• Company paid short- and long-term disability
• Company paid life insurance
• 10 weeks paid parental leave
• 3-4 weeks paid time off (based on tenure)
• 10 paid holidays
• Company paid 401k contributions that are 100% vested
• Annual cash bonuses based on company and personal performance
• A choice of five 8-hour schedules with start times between 7 am and 11 am EST, available after 30 days
• Monthly fitness reimbursement
• Pet discount plan

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