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Advisor, Program Effectiveness – Cybersecurity Metrics & Reporting

Work from home Full-time role Hiring

Job Description:

  • Define and maintain a cybersecurity metrics framework (KPIs, KRIs, OKRs) that supports executive decision-making
  • Develop and maintain a data dictionary and standardized definitions for all key metrics
  • Design and maintain logical and physical data models for cybersecurity reporting
  • Leverage ServiceNow as a core source of truth for workflow and status metrics
  • Develop and standardize ServiceNow-based reports, dashboards, and potentially Performance Analytics indicators
  • Apply best practices in visualization and information design to keep dashboards clear, actionable, and aligned with stakeholder needs
  • Implement governance for dashboard lifecycle
  • Partner with the Senior Principal, Vulnerability Management to ensure Tenable- and VM-related metrics align with risk models and program goals
  • Support Security Leadership in using metrics for planning, prioritization, and communication

Requirements:

  • 6+ years of combined IT, cybersecurity, and/or analytics experience
  • 3–6 years in cybersecurity operations, vulnerability management, or related domains
  • Significant hands-on experience in reporting, data analysis, and KPI design
  • Strong experience with ServiceNow (especially VR, CMDB, ITSM tables, and reporting capabilities)
  • Cybersecurity data sources such as Tenable, Tanium, Splunk, and similar platforms
  • Experience in healthcare or public-sector environments and familiarity with associated regulatory drivers (preferred)
  • Prior involvement in building or governing enterprise cybersecurity metrics frameworks (preferred)

Benefits:

  • generous, flexible vacation policy
  • educational assistance
  • comprehensive health benefits
  • leadership and technical development academies

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