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Health Coach / Care Manager: Transform Lives with Every Call!

Work from home Full-time role Hiring

Health Coach / Care Manager: Transform Lives with Every Call! Location: 100% Remote (Excluding California Residents) Licensure/Certification Required: Active MA, LVN, or LPT Specialization: Behavioral Health (BH) Experience Required Languages Desired: Spanish, Hindi, or Tagalog Are you passionate about making a real impact in people’s lives? Do you have the drive to coach, motivate, and inspire patients toward better health outcomes? If you’re a licensed/certified MA, LVN, or LPT looking for a rewarding remote role where you can truly make a difference—this is your opportunity! At Vigilance Health, we don’t just manage care—we transform lives. Our care managers are the heart of our patient engagement strategy, ensuring patients receive proactive, compassionate, and effective support to improve their health. Role Summary To provide the best motivation and health coaching to our patients through consistent, appropriate, timely, effective, and proactive and professional communication. You will drive clinical outcomes and engagement by providing comprehensive patient activation. Your role involves utilizing motivational interviewing to encourage positive health changes and supporting patients in creating and tracking SMART goals. Your Mission As a Care Manager with a Behavioral Health focus, you will maintain patient progress, adherence to care plans, and close HEDIS/care gaps. We are looking for individuals who want to thrive and grow with us. This role requires a high degree of adaptability; you must be able to follow directions and pivot quickly as we implement frequent process changes to meet company and patient needs. Daily Key Performance Indicators (KPIs)

  • Total Outbound Calls
  • Objective: Make a minimum of 60 phone calls per day. High performers understand that hitting connection goals may require exceeding this minimum.
  • Total Expected Connections
  • Objective: Connect with at least 25 patients per day.
  • Quality Assurance Score
  • Objective: Maintain a QA score of 90% or above.
  • Patient Stories & Surveys
  • Objective: Obtain 2 patient stories per month and ensure annual satisfaction surveys are completed.

Note on Growth & KPIs: KPIs and workflows change based on company needs. We seek professionals who view these challenges as opportunities to grow. Performance-based bonus structures may be available for those who consistently exceed targets. Role-Based Competencies & Attributes

  • Strong Patient Relationships: You’re able to build trust and establish meaningful connections that drive long-term clinical outcomes and health improvements.
  • Growth Mindset: You don't just want a job; you want to thrive. You seek feedback, embrace challenges, and look for ways to improve daily.
  • Clinical Foundation: Minimum 1-2 years of Behavioral Health experience.
  • Adaptability: Disciplined follow-through on directions, even during periods of frequent change.
  • Team Player: While remote, our care management team provides regular support and feedback to each other to ensure that each team member delivers the highest quality patient care.
  • Vigilance Core Values: We Have Fire, We Have Drive, We Are Partners, We Build Solutions, and We Are Coaches.

Mandatory Requirements:

  • Clinical: Active MA, LPN, or LPT license/certification with 1+ years of Behavioral Health experience.
  • HIPAA Compliant Environment: A dedicated, private, and confidential workspace is required. No family, friends, or pets allowed in the workspace during work hours.
  • Professionalism: Mandatory "Camera-On" policy for all meetings.
  • Technical: Dual-monitor setup and hardwired high-speed internet.
  • Veterans: We are a Veteran-friendly organization and strongly encourage Veterans to apply.

DO NOT APPLY IF:

  • You prefer a slow-paced or "back-office" environment: This is a high-energy, outbound-calling role. If you are looking to primarily do paperwork or data entry, this is not the right fit.
  • You are uncomfortable with strict metrics: We track everything—calls, connects, and quality. If having a daily target of 25 connections feels stressful rather than motivating, you will not thrive here.
  • You need a "flexible" workspace: Because we handle private Behavioral Health data, we have a zero-tolerance policy for background noise, family members, or pets in the workspace. If you cannot guarantee a 100% silent, private office, please do not apply.
  • You are "Camera-Shy": We are a team of coaches. Our "Camera-On" policy is mandatory for all internal meetings and 1-on-1s to ensure partnership and engagement.

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Experienced Data Entry Clerk for 17-Year-Olds – Entry-Level Position at Hirevector About Hirevector At Hirevector, we are driven by a mission to be the world's most customer-centric company. We strive to offer our customers the lowest possible prices, the best available selection, and the utmost convenience. Established in 1994, we’ve grown from an online bookstore into a global powerhouse that specializes in e-commerce, cloud computing, digital streaming, and artificial intelligence. Your Opportunity Awaits We are excited to announce our Data Entry Clerk position specifically tailored for 17-year-olds! This is a unique opportunity to start your career with one of the world's leading companies while improving your computer skills and gaining real-world experience. Position Overview As a Data Entry Clerk at Hirevector, you will play a crucial role in our operations by managing various forms of data input and validation. This position is an excellent opportunity for motivated and detail-oriented teenagers looking to build valuable work experience in a fast-paced environment. Key Responsibilities: Accurately enter customer data into our internal systems. Review and verify data for accuracy and completeness. Organize and maintain data files and records. Assist in organizing information and preparing reports. Communicate effectively with team members to resolve discrepancies. Who We Are Looking For This role is perfect for a responsible 17-year-old who is eager to learn and grow. We are looking for candidates who meet the following criteria: Essential Qualifications: Must be 17 years old by the time of application. High School student or recent graduate preferred. Basic computer skills and familiarity with Microsoft Office Suite. Strong attention to detail and organization skills. Ability to work independently as well as a part of a team. Effective communication skills—both written and verbal. Willingness to learn and accept feedback. What We Offer Working at Hirevector comes with unique benefits tailored to help you thrive: Benefits and Perks: Flexible working hours that can accommodate your school schedule. A competitive hourly wage. Professional development opportunities and training. A supportive work environment with a focus on teamwork. Networking and potential career advancement within the company. Diversity and Inclusion At Hirevector, we value diversity and strive to create an inclusive work environment. We believe that the more diverse our workforce, the better we can serve our customers. We are proud to be an Equal Opportunity Employer where everyone can find success. Your Next Steps If you’re excited about the opportunity to gain skills and be part of an innovative team, we encourage you to apply! This position is a fantastic way for 17-year-olds to gain essential work experience and a chance to contribute to a global leader in technology. Career Growth Opportunities At Hirevector, we believe in investing in our employees' growth and development. As a Data Entry Clerk, you will have the opportunity to learn and grow with our company, taking on new challenges and responsibilities as you progress in your career. Work Environment and Culture Our work environment is fast-paced and dynamic, with a focus on teamwork and collaboration. We encourage open communication, creativity, and innovation, and we strive to create a positive and inclusive work environment for all employees. Compensation, Perks, and Benefits We offer a competitive hourly wage, flexible working hours, and a range of benefits and perks to support your well-being and career development. We also provide comprehensive training and professional development opportunities to help you succeed in your role. Conclusion Data entry jobs for 17-year-olds at Hirevector represent a valuable starting point for any young aspiring professional. With the right guidance and opportunity, you can not only develop practical skills essential for your career but also join a company that embraces innovation and creativity. This is your chance to take those first steps toward a bright future. Don’t hesitate—apply today and be part of something bigger! FAQs Q: What is the minimum age requirement for this position? A: You must be at least 17 years old to apply for this position. Q: Do I need prior experience in data entry to apply? A: No prior experience is necessary, but basic computer skills and a willingness to learn are important. Q: What are the working hours for this role? A: The working hours are flexible and can be arranged to fit around your school schedule. Q: Will training be provided? A: Yes, comprehensive training will be provided to ensure you are fully prepared for your responsibilities. Q: What growth opportunities exist within this role? A: There are numerous opportunities for career advancement within Hirevector, especially for dedicated employees who excel in their roles. Apply Now! Ready to take the first step in your career? Apply now for the Data Entry Clerk position at Hirevector and join our team of innovative and dedicated professionals!

Work from home Full-time role