Guidewire Business Analyst - Billing Centre
Job Role: Guidewire Business Analyst - Billing Centre Location: Remote (USA/Canada) Type: Contract or full-time
Summary
The Guidewire Business Analyst supports the design, enhancement, and delivery of solutions across the Guidewire suite, including BillingCenter, ClaimCenter, and PolicyCenter. This role partners with business users and technical teams to translate operational needs into functional requirements and ensure consistent processes across policy, billing, and claims domains. The ideal candidate brings deep knowledge of P&C insurance operations, strong analytical skills, and hands-on experience working with Guidewire applications.
Responsibilities
- Gather, analyze, and document business and functional requirements across PolicyCenter, BillingCenter, and ClaimCenter modules.
- Work closely with business stakeholders to define workflows for policy issuance, billing, payments, and claims handling.
- Translate business requirements into functional specifications, user stories, and acceptance criteria for development teams.
- Partner with developers and QA teams to validate configuration and integration across all Guidewire applications.
- Perform impact analysis for enhancements, version upgrades, and cross-module integrations to ensure system alignment.
- Facilitate sprint planning, backlog refinement, and UAT sessions to confirm delivery meets user expectations.
- Collaborate with data and integration teams to ensure data consistency and seamless flow across Policy, Billing, and Claims modules.
- Document end-to-end business processes, configuration details, and post-implementation procedures.
- Support system testing, defect tracking, and resolution during implementation and maintenance phases.
- Recommend process improvements and best practices to optimize system usage and business performance.
Requirements
- 5+ years of experience as a Business Analyst in the Property & Casualty (P&C) insurance domain.
- Hands-on experience with the Guidewire suite, including BillingCenter, PolicyCenter, and ClaimCenter. Proven ability to translate business needs into functional and technical documentation for cross-functional delivery teams.
- Strong understanding of insurance lifecycle processes, including policy administration, billing, and claims management.
- Familiarity with SQL and ability to perform basic data validation and troubleshooting.
- Experience working within Agile/Scrum teams and facilitating collaboration between business and technical stakeholders.
- Excellent verbal and written communication skills with strong attention to detail.
Preferred
- Guidewire certification in Business Analysis, BillingCenter
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