Lead Site Reliability Engineer, Digital Foundry

Carrier is a global leader in Heating, Ventilation, and Air Conditioning (HVAC), Refrigeration, and Fire & Security segments with an unmatched product and service portfolio. Carrier’s Digital Products and Software team is responsible for a range of high impact digital products to drive profitable growth for the company. This team brings together exceptional talent to have unparalleled impact on the company’s direction. Carrier’s Digital Products and Software team is building solutions to reimagine the systems that shape the way we live, work, and learn. We're setting the standard for healthier, safer, and more resilient built environments – and connecting the cold chain to improve the process of safely shipping and storing food and critical medical supplies. About this role As a member of the Platform Engineering team, the Lead Site Reliability Engineer will enable the engineering teams to scale our infrastructure, platform and internal developer tooling of multiple global digital products being developed within Carrier Digital. This role will work on a range of software products critical to Carrier’s continued business growth. As a Lead Site Reliability Engineer, you will be working with a team of engineers to implement and support modern software delivery systems.

Key Responsibilities

• Lead team of Site Reliability Engineers to design and implement and maintain scalable, reliable, performant, and efficient systems
• Drive continuous improvements in our operating processes
• Nurture engineer growth through mentorship
• Create site reliability best-practices to ensure platform resiliency, performance and cost-optimization
• Partner with product managers to define Service Level Agreements
• Define Service Level Indicator and Objectives
• Partner with leadership to define strategic roadmaps
• Lead postmortem creation

Basic Qualifications

• Bachelor’s degree
• 10+ years of professional experience in systems engineering
• 8+ years of experience supporting production applications

Preferred Qualifications

Other qualifications you may have that would be beneficial in this role include:

• 6+ years of experience defining and implementing release management processes
• 4+ years of experience delivering cloud native infrastructure
• AWS Certified DevOps - Professional
• AWS Certified Solutions Architect – Professional
• AWS Certified Security – Specialty

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