Software Engineer I - Production AI (Developer ...

A leading technology company specializing in AI enablement is seeking a Software Engineer I to support their Production AI team. This hybrid role is based in Redwood City, CA, and is a temp position lasting 10-26 weeks. Join a dynamic environment focused on accelerating AI adoption and building scalable solutions that enhance developer workflows and user experiences. *Software Engineer I - Production AI (Developer Support) Responsibilities:* * Provide frontline assistance to developers by monitoring channels, triaging requests, and resolving issues efficiently. * Maintain and operate internal AI services to ensure high reliability and uptime. * Troubleshoot API, integration, and tooling issues through root cause analysis and resolution. * Develop and update documentation such as user guides and operational runbooks. * Build automation and workflows to streamline support processes and improve efficiency. *Software Engineer I - Production AI (Developer Support) Qualifications:* * At least 2 years of professional software engineering or equivalent experience. * Proficiency in one programming language such as Python, Typescript, or Java. * Experience working with APIs, debugging, and supporting production systems. * Familiarity with cloud environments and basic DevOps practices. * Strong problem-solving, communication skills, and ability to work independently. *Perks and Benefits:* * Medical, Dental, and Vision Insurance. * Life Insurance. * 401(k) Program. * Commuter Benefit. * eLearning and Ongoing Training. * Education Reimbursement. * Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks. If you meet the qualifications and are excited about this opportunity, apply today! Our team will connect with you to discuss next steps, support you through the interview process, and advocate for your success.