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Administrative Coordinator – Office Administrator

Work from home Full-time role Hiring

Job Description:

  • Answer and manage incoming calls, emails, and customer inquiries
  • Schedule and dispatch crew members for service jobs
  • Coordinate and maintain daily/weekly job schedules
  • Book new jobs and confirm appointments with clients
  • Follow up on invoices, payments, and outstanding balances
  • Maintain accurate records of jobs, customers, and communications
  • Communicate updates between customers and field staff
  • Assist with general office administration and organization
  • Identify and help improve scheduling and admin processes

Requirements:

  • Previous administrative, dispatch, or office coordination experience preferred
  • Strong organizational and multitasking skills
  • Excellent communication (phone, email, and interpersonal)
  • Comfortable using scheduling software, spreadsheets, and basic office tools
  • Ability to stay calm and organized in a fast-paced environment
  • Problem-solving mindset and attention to detail
  • Bonus Skills (Not Required): Experience in service-based or field operations businesses
  • Familiarity with invoicing or accounting software (e.g., QuickBooks)

Benefits:

  • Bonus based on performance
  • Flexible schedule
  • Opportunity for advancement

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