Accounts Receivable and Collections Specialist
About the position ANS is seeking an Accounts Receivable & Collections Specialist to help maintain strong cash flow across our rapidly growing engineering platform. This role is responsible for monitoring and communicating accounts receivables to client/account managers, proactively managing collections, coordinating with project managers on billing issues, and ensuring timely resolution of outstanding invoices. The ideal candidate is organized, persistent, professional with clients, and comfortable working closely with project managers and leadership to proactively keep billing and collections running smoothly.
Responsibilities
- Monitor A/R aging reports and identify overdue invoices once they reach a set milestone date.
- Communicate internally to respective project managers and client/account managers when invoices reach aging outside of agreed terms, to arm client-facing contacts to elevate payment concerns in parallel with your collection activities.
- Assist Finance team with reconciling customer accounts and resolving discrepancies.
- Track payment trends which are occurring with specific clients and flag potential collection risks early to the Finance and Executive team.
- Send out proactive and professional communications to ensure invoices and payment applications have been properly submitted to queue for payment
- Send reminders, statements, and follow-up communications on outstanding balances.
- Maintain detailed records of collection efforts, and send follow-up communication to clients via e-mail based on outcome of outreach.
- Escalate unresolved issues to finance leadership when appropriate.
- Work closely with project managers to understand billing status and client issues.
- Assist PMs in resolving invoice disputes or documentation requests.
- Help ensure invoices are properly submitted and received by clients.
- Support the PM team in maintaining healthy project cash flow.
- Assist with invoice review and verification before submission, when needed, based on experience from prior invoice resolution.
- Track client billing portals and confirm invoice delivery.
- Monitor retention, milestone payments, and contract billing terms.
- Update electronic record-keeping system (Monday.com and CRM system) with client-specific billing details, instructions, and collection procedure.
- Maintain A/R dashboards and aging reports.
- Provide weekly summaries of collections progress and key issues to Finance team and CFO.
- Utilize accounting and ERP systems to track receivables and payments.
Requirements
- 3 – 10 years of experience in accounts receivable or collections.
- Strong attention to detail and organization.
- Comfortable with difficult conversations related to collections
- Excellent written and verbal communication skills.
- Ability to work collaboratively with project managers and leadership.
- Proficiency with accounting systems (NetSuite, Pipedrive, Monday.com experience a plus).
- Experience with Excel or financial reporting tools.
Nice-to-haves
- Experience in professional services, consulting, or engineering firms strongly preferred.
- Remote/hybrid option is possible; however, ideally located near an ANS office Columbus, OH ; Austin, TX ; South Plainfield, NJ ; Gilbert, AZ ; Overland Park, KS ; Charlottesville, VA ; Raleigh, NC)
Benefits
- Unlimited PTO
- competitive health insurance benefit offerings
- structured bonus programs & professional development opportunities
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