Remote Logistics Coordinator (Delivery & Shipping Operations)
About Us: Broward Flyers & Printing is a fast-growing, fully remote printing company specializing in high-quality print solutions for businesses with recurring needs. Our operations rely on efficient coordination between production, delivery teams, shipping carriers, and clients to ensure timely and accurate order fulfillment. Role Overview: We are seeking a highly organized and proactive Logistics Coordinator to manage and streamline our local delivery and shipping operations. This role is critical in ensuring smooth communication between drivers, carriers, and clients while maintaining exceptional service standards. Key Responsibilities: - Coordinate and schedule local deliveries and shipping logistics. - Communicate with drivers, shipping carriers, and clients to ensure timely order fulfillment. - Track and provide real-time updates on delivery and shipment status. - Handle incoming calls and inquiries regarding order status, delivery timelines, and concerns. - Proactively resolve logistical issues and customer concerns. - Maintain accurate records of shipments, schedules, and communications. - Collaborate with internal teams to ensure operational efficiency. Required Skills & Qualifications: - Proven experience in logistics coordination, dispatch, or shipping operations (preferred). - Strong organizational and multitasking abilities. - Excellent verbal and written communication skills. - Customer service–oriented mindset with problem-solving capabilities. - Ability to manage multiple priorities in a fast-paced, remote environment. - Comfortable handling inbound calls and client communications. Preferred Experience: - Background in production or fulfillment industries. - Experience working with delivery routing, courier services, or freight carriers. - Familiarity with CRM or logistics tracking systems. What We’re Looking For: - A detail-oriented and reliable professional. - Someone who thrives in a communication-heavy role. - A proactive thinker who can anticipate issues and resolve them efficiently. - A team player who can also work independently in a remote setting. Why Join Us: - Fully remote work environment. - Opportunity to grow with a scaling company. - Collaborative and fast-paced team culture. Location: Remote - Anywhere Skills required for this job:
- Customer service
- Customer support
- Delivery management
- Dispatch coordination
- Goods dispatch
- Logistics coordination
- Logistics management
- Manufacturing logistics
- Shipping management
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