Scheduling Coordinator (31980)

ExamWorks is looking for a Scheduling Coordinator to join our team!

As a Scheduling Coordinator, you’ll be the superhero behind the scenes, helping to coordinate appointments and support our clients, physicians, and examinees with ease.

Perks of the Role

• Full-time position: Monday-Friday,
• Competitive pay: $18 to $22 per hour
• Start ASAP: We’re looking for someone who’s ready to jump in and get trained—we’ll have you hitting the ground running in no time!

Duties and Responsibilities Include

• Schedules examinations through IME Centric or office specific system database.
• Schedules and confirms appointment dates and times with physicians' offices.
• Communicates with clients regarding appointment scheduling, physician CV's, appointment changes, no shows, cancellations, and receipt of medical records and/or images.
• Coordinates with the client to obtain required medical records prior to examination.
• Prepares the chart by ensuring all records required are included, creates a cover letter detailing specific client questions, issues, and service requests and routes to the provider and/or to the exam location prior to examination.
• Prepares and sends exam notification letters daily.
• Communicates with physicians, clients and or examinees regarding any schedule changes. Responsible to submit client invoice and/or issue to accounting if charges are incurred.
• When required, responsible for ensuring prompt pre-payment for services issued.
• Coordinates ancillary services such as interpretation, chaperones, transportation, and or exam site rentals when needed. Ensures the appropriate steps are taken to cancel and/or reschedule services upon appointment change or cancellation.
• Handles and responds promptly to incoming calls, e- mails or faxes from physicians or clients requesting report status and/or information.
• Provides support and/or coverage to satellite offices as needed.
• Arrange lodging and or transportation for out-of-town examinees, assists with directions, etc.
• Processes mail, deliveries and shipments as needed.
• Participate in various educational and or training activities as required.
• Perform other duties as assigned.