Client Success Strategist (Territory: Mid West/West Coast)
Do you thrive in fast-moving environments where communication, relationships, and influence truly matter? Do you like being the person who keeps everyone confident, supported, and moving forward?
If so, Reunion Marketing wants to meet you.
About Reunion Marketing
Reunion Marketing is a fast-growing, data-driven digital marketing agency empowering clients to win through strategy, innovation, and relentless execution. We blend strong relationships with measurable performance—and our Client Success Strategists are critical to making that happen.
What This Role Is Really About
As a Client Success Strategist, you are the trusted partner, communicator, relationship builder, and steady presence for your portfolio of clients. You own the relationship, create clarity, keep communication flowing, and make sure clients always feel supported and confident in their partnership with Reunion Marketing.
You will collaborate across SEO, Paid Media, GEO, Analytics, and Operations—ensuring work is delivered accurately, on time, and aligned to client goals.
What You’ll Get To Do
- Build strong, trust-based relationships with assigned clients in Mid- West and West Coast Territories
- Serve as the primary point of contact for communication, updates, timelines, and wins
- Make sure clients understand performance, outcomes, and value
- Coordinate execution across internal marketing teams
- Keep work moving proactively without unnecessary red tape
- Surface risks early and communicate clearly
- Support retention, satisfaction, and long-term stability
Requirements to be successful in this role
- Prior experience in the automotive industry, preferably working with dealerships
- 3+ years of account management experience
- Willingness and ability to travel up to 20%
- Must reside in the United States - Midwest or West Coast and be able to work within Central or Pacific Time Zone hours
- Bonus point: Experience in digital marketing
You’ll Love This Role If You Are Someone Who…
- Is outgoing, persuasive, confident, and relationship-driven
- Connects easily with people and communicates with clarity
- Thrives in a fast-paced, high-energy environment
- Enjoys being where strategy, communication, and execution intersect
- Loves being “the person clients trust”
- Wants ownership, impact, and the ability to truly influence outcomes