Fractional Chief Operating Officer; COO – Law Firm & Performance

Position: Fractional Chief Operating Officer (COO) – Law Firm Growth & Performance About How to Manage a Small Law Firm (HTM) How to Manage a Small Law Firm (HTM) helps entrepreneurial attorneys run their firms like real businesses. Many lawyers are exceptional legal professionals but have never been taught how to lead, scale, or operate a business efficiently. We work with firms scaling toward and through $10M–$30M in revenue, where operational systems, process discipline, and leadership execution are critical. The Role We are seeking a Chief Operating Officer (COO) to oversee and optimize the operational side of our clients’ law firms. As COO, you will:

• Lead operational strategy and execution across multiple law firms
• Build systems for scalability, including team structure, workflow optimization, and vendor management
• Coach attorneys on operational discipline, execution, and performance accountability
• Track KPIs, monitor growth metrics, and present actionable insights to owners
• Oversee projects and initiatives that improve efficiency and profitability

This is not a traditional operations role. You will act as a strategic partner and coach, helping law firm owners implement operational systems that support growth from $10M–$30M in revenue. What Success Looks Like Within your first 90 days, you will:

• Build trusted relationships with clients and internal teams
• Conduct operational diagnostics for assigned law firms
• Identify quick-win improvements in workflows and processes
• Implement KPI tracking and reporting systems
• Lead quarterly operational reviews to measure performance and drive growth

Long-term success means helping law firm owners scale efficiently and sustainably while turning operations into a predictable engine for $10M–$30M growth. Who You Are You may be a strong fit if you:

• MUST HAVE 10+ years experience as a COO or senior operations leader
• Have experience helping businesses scale from $10M to $30M in revenue
• Are comfortable coaching business owners and enforcing accountability
• Thrive in a remote, client-facing leadership role
• Have excellent communication, analytical, and problem-solving skills

Required Experience

• Building scalable operational systems for service-based businesses
• Leading cross-functional teams and improving workflows
• Managing vendors and operational partners effectively
• Using data to drive operational decisions
• Experience with small-to-mid-size service businesses scaling rapidly

This Role Is Not for You If

• You prefer a slow-paced corporate environment
• You dislike accountability or tracking KPIs
• You avoid high-stakes client-facing leadership
• You have never supported or led a small-to-mid-size service business

Compensation

Base Salary: $110,000 Performance Pay: Up to $182,000 total annual compensation depending on client roster and performance. Your earning potential scales with the impact and results you deliver — not simply the hours you work. If you are a strategic, execution-focused leader who thrives on accountability and enjoys coaching business owners to scale, this role will challenge and reward you. Apply only if you’re ready to lead from the front and deliver measurable operational results. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. At this time, we are only able to hire new employees in the following states, AZ, CO, FL, GA, IL, MD, MI, NC, NJ, NY, PA, TX, VA, WA. HTM provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #J-18808-Ljbffr Apply tot his job Apply To this Job