[Remote] Pre-Service Scheduler 1 Remote
Note: The job is a remote job and is open to candidates in USA. Timeline Optimization Group is focused on helping job seekers find attractive opportunities before they are widely advertised. They are seeking a Pre-Service Scheduler to provide professional service to patients and coordinate appointments for outpatient diagnostic testing while maintaining patient confidentiality.
Responsibilities
- Provide prompt, professional, and courteous service to patients, physicians, and hospital departments
- Interview patients to assess scheduling needs and coordinate appointments for outpatient diagnostic testing
- Accurately collect and document patient demographic, insurance, and clinical information
- Utilize scheduling systems to efficiently schedule appointments while preventing conflicts
- Maintain strict confidentiality of patient information in compliance with HIPAA regulations
Skills
- High school diploma or equivalent required
- Minimum of one (1) year of experience in healthcare, insurance, call center, or customer service environment
- Ability to work independently in a high-volume, high-stress environment while prioritizing tasks
- Strong problem-solving skills with the ability to analyze information and identify issues
- General computer proficiency and comfort working across multiple systems
- Experience working with patient registration, scheduling systems, or insurance verification
- Previous experience in a healthcare-related role or customer service position
Benefits
- Comprehensive benefits package, including medical, dental, vision, and retirement plans
- Paid Time Off
- Educational assistance programs
Company Overview