[Remote] Business Retention and Sales Representative
Note: The job is a remote job and is open to candidates in USA. Comcast is expanding its team and seeking Business Retention and Sales Representatives who excel in sales environments. The role involves supporting Comcast Business Services in retaining existing customers by addressing their concerns and renegotiating service agreements.
Responsibilities
- Uses active listening, empathy and assumes ownership of customer issues through to resolution
- Communicates a professional sense of urgency, with various departments, to rectify customer issues
- Minimizes fall out by strategically offering product bundles and price points that meet the needs of the customers' budget and business applications and expands their product mix with Comcast
- Meets or exceeds budgeted retention goals for all product lines
- Demonstrates strong problem solving and communications skills
- Regular, consistent and punctual attendance
Skills
- High school diploma or equivalent
- Minimum 1-2 years of commission-driven sales experience
- Demonstrated ability to work independently and remotely
- Reliable internet connection with a minimum 100 Mbps speed
- Home office setup meeting specified requirement
Benefits
- Benefit packages effective on day 1 - Eligible to enroll in medical, dental, vision
- 401k available after 90 days
- Paid training
- Free Comcast/Xfinity courtesy services (cable, high speed internet, etc.) • (Must be in a Comcast serviceable area)
- Paid time-off (PTO), Paid vacation, flex time, and floating holidays; generous PTO package after first 90 days of employment
- Tuition Reimbursement (where applicable)
- Discounts on Comcast/Xfinity Voice, OnDemand, and Personal Security Services (PSS)
Company Overview
Company H1B Sponsorship