Bilingual Customer Service Sales Representative - Call Center

Tuff Shed, Inc. is America's largest manufacturer and installer of storage buildings and garages, and they are seeking Bilingual Customer Service Sales Representatives who thrive in a fast-paced environment. The role involves driving sales growth while delivering exceptional customer service through various communication channels.

Responsibilities

• Build and nurture relationships with customers and our partners at The Home Depot via inbound and outbound calls, texts, emails, and online chat
• Drive sales through engaging and persuasive conversations, while meeting or exceeding targets, using our robust CRM system

Skills

• Bilingual in Spanish and English
• Proactive, goal-oriented, and competitive individual who thrives in a high-energy, sales-driven role
• Availability to work a flexible schedule, including evenings, weekends, and some holidays
• Demonstrated experience in sales with a strong ability to drive results and meet sales goals, including direct, internet, and/or phone sales; one year preferred
• Strong commitment to providing excellent customer service with a solution-oriented approach in a call center or customer service environment; one year preferred
• Hands-on computer skills in Microsoft Office and Internet applications required; experience in utilizing Customer Relations Management (CRM) software is highly preferred
• Ability to prepare written correspondence such as emails and chats that create a professional image for Tuff Shed
• Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general public
• Ability to prioritize and effectively manage time
• Ability to work successfully within a team environment
• One year of demonstrated experience in sales
• One year of strong commitment to providing excellent customer service
• Experience in utilizing Customer Relations Management (CRM) software

Benefits

• PTO
• Paid holidays
• Medical/dental/vision and life insurance
• Employee Stock Ownership Plan (ESOP)
• 'Safe Harbor' 401(k) plan
• Tier-based Sales Bonus Program
• On-Demand Access to your pay!
• Work from Home Hybrid Option Available after Training: 2 days remote / 3 days in office

Company Overview