Inside Sales Representative
Rittal Limited is a certified Great Place to Work® and a leading system supplier for enclosures, power distribution, and IT infrastructure. They are seeking a goal-oriented Inside Sales Representative to work alongside Outside Sales Representatives, providing excellent customer service and driving optimal sales results.
Responsibilities
- Provide customers with product information to assist them in determining appropriate products
- Recommend additional products to meet customer needs
- Respond to customer requests and questions regarding technical issues, products and account information; analyzes and rectifies customer concerns using established procedures
- Track sales activities and maintain customer database using a CRM program
- Provide quotes, prepare proposals and enter orders in a timely and efficient manner
- Follow up with customer for quotes, reports, orders, etc
- Coordinate with other departments to provide superior customer service
- Achieve an advanced understanding of Rittal products
- Other duties as assigned by the Inside Sales Manager
Skills
- Strong written and verbal communication skills
- Excellent interpersonal skills
- Ability to work with diverse groups of people
- Passionate about sales and technology
- Strong commitment to personal excellence
- Self-motivated and resourceful
- Entrepreneurial attitude
- Excellent project management skills
- Ability to balance multiple priorities in a dynamic work environment
- A team player with a 'can do' attitude
- Strong customer service orientation
- Capable problem solver that develops effective solutions for complex problems
- French language skills are an asset but not required
Benefits
- Extended health care
- Disability insurance
- Employee & Family Assistance Program
- DPSP RRSP matching
- Flexible, hybrid working
- Learning and development opportunities and tuition reimbursement
- Preference for internal promotions
- Paid time off including sick days and a day off on your birthday
Company Overview