[Remote] Jr. Operations Analyst

Note: The job is a remote job and is open to candidates in USA. Cardinal Education is a dynamic and collaborative educational consulting firm dedicated to providing students and families with superior academic support and admissions expertise. They are seeking a highly organized, responsible, and detail-oriented Jr. Operations Analyst to support their clients during the college admissions process. The role involves administrative support, collaboration with team members, and process improvement to ensure smooth operations.

Responsibilities

• Provide administrative support that keeps internal meetings, action items, and key deliverables running on schedule
• Maintain accurate data on all records, trackers, and documentation in Google Workspace, Monday.com, and other project management tools
• Coordinate and monitor internal check-ins and key project milestones to ensure clear ownership, defined timelines, and consistent follow-through
• Prepare, organize, and update relevant files, templates, and documents for the team’s reference and daily use
• Monitor the progress of action items, tasks, deadlines, and general deliverables through project management tools
• Send targeted reminders and follow-ups, flagging delays or bottlenecks to the appropriate team members
• Uphold clear internal turnaround times for action items and deliverables across the division to ensure consistent execution
• Ensure clear and consistent communication between members of the College Division and, when appropriate, other divisions of the company
• Support management and leadership with ad hoc administrative tasks that align the team around shared priorities and timelines
• Document and relay important updates and decisions in a clear, professional manner to relevant team members
• Uphold established processes and standards meticulously while also identifying areas to improve and innovating solutions
• Maintain internal databases, templates, and operational documentation to ensure consistency and ease of use
• Execute with data entry, basic data presentation, and report preparation to support

Skills

• Bachelor's degree from any Top University in the Philippines
• Exceptional English verbal and written communication skills with a strong command of grammar and lexicon
• Ability to manage and monitor deadlines in a fast-paced, detail-oriented environment
• High level of flexibility and professionalism when coordinating with team members
• Strong critical thinking, analytical, and decision-making abilities, with a proactive approach to identifying challenges and developing solutions
• Strong time management and organizational skills with the ability to manage multiple demands, prioritize tasks effectively, and meet tight deadlines without compromising quality
• Demonstrated expertise in utilizing productivity software, including Google Docs, Google Sheets, and other collaborative platforms
• Proficient in navigating web-based business tools such as Gmail, Slack, Monday.com, and similar communication or project management systems to facilitate efficient workflow and information sharing
• Experience in working successfully within multidisciplinary teams, leveraging the diverse skills, abilities, and knowledge of colleagues to achieve shared objectives
• Demonstrated ability to foster a collaborative and inclusive team environment, contributing to group problem-solving and project execution
• Degree in Education, Psychology, Creative Writing, or other related fields is preferred but not required
• Prior experience in administrative or executive assistant roles is highly preferred but not required
• Proficiency in Google Workspace, Slack, Zoom, and Monday.com is highly preferred but not required
• Experience in education consulting or college admissions is preferred but not required
• Experience working PST hours is preferred but not required

Benefits

• Bi-weekly payouts
• Probationary period to acclimate to the night shift and the industry
• Extensive training in a niche industry
• Opportunities for career growth and salary increase after performance reviews
• Opportunities to work on projects with other divisions when looking to expand skillset
• High-performing employees are considered for company retreats

Company Overview

Company H1B Sponsorship