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Yelp - Inside Sales Representative (Remote - Central or Eastern Region), application via RippleMatch

Work from home Full-time role Hiring

About the position Responsibilities

  • Educate, strategize, and successfully discuss Yelp advertising programs through a high volume of outbound dialing to business owners. - This role is 100% phone based and fast-paced by nature.
  • You'll work one of the following schedules (in your local time), or as otherwise determined by your manager: 7:30 a.m. to 4:30 p.m.; 8:30 a.m. to 5:30 p.m.; or 9:30 a.m. to 6:30 p.m.
  • Own and manage a pipeline of clients ranging from dentists to florists to restaurant owners- all organized in our CRM (Salesforce).
  • Say goodbye to that dreaded commute! You and your team will work from the comfort of your home to sell advertising to small local businesses on a set Monday to Friday schedule.
  • Become an expert in Yelp’s advertising solutions, and provide product recommendations quickly to suit client needs - asking probing questions, overcoming customer objections and rejection will be critical to your success.
  • You’ll master quick close techniques to exceed individual goals.
  • Successfully navigate the initial call to qualification to close process, ensuring lasting customer satisfaction and potential upsell opportunities.
  • Achieve and consistently exceed monthly quotas - strong work ethic and tenacity are key!
  • Track and manage your daily goals to ensure results are met. It is a numbers game and you’re here to win.

Requirements

  • You have an appetite for learning! You’re keen on turning training and feedback into action and continuous self-improvement- you don’t take rejection personally.
  • Multi-tasking is no biggie. You're confident in navigating between numerous tabs, multiple screens, and using video conferencing tools.
  • You're savvy and can find your way around new tools and software (such as Google Suite & Salesforce).
  • You’re naturally curious and like to ask as many questions as it takes to find the answer.
  • You're excited about being part of a team with colleagues from other states, and you find it just as easy to chat with your teammates during a virtual conference as an in-person meeting.
  • You are committed to a high standard of integrity and being a teamplayer is important to you.
  • You’re determined, a persuasive communicator and resilient - show us your grit!
  • You are genuinely curious about people, local businesses, and possess the innate ability to inspire passion in others- you can’t wait to show everyone the value of Yelp.
  • You are adaptable and can think on your feet. When faced with new challenges, or tough conversations, failure simply isn't an option.
  • GED/HS Diploma and 2+ years of customer-facing experience OR;
  • Bachelor’s Degree
  • No fear of the phone and prepared to make a high volume of outbound dials, daily.
  • General computer and email proficiency - we use Google Suite and provide a Macbook laptop
  • A work environment free of distractions
  • Open to feedback and willing to implement for areas of improvement
  • Strong, engaging interpersonal skills
  • Ability to effectively prioritize tasks and manage independently without oversight
  • Must possess current US work authorization Benefits
  • First year earnings range from $50k-$65k annually through a combination of base salary and uncapped monthly sales incentives
  • Year 2 on target earnings is $70k with top performers averaging $112k
  • Starting base salary of $37k plus uncapped commission
  • Available your first day: Full medical, vision, and dental
  • 15 days PTO per year for first 2 years of employment (accrual begins on date of hire); number of PTO days increases after 2 years of tenure, 7 paid wellness days, 12 paid holidays, 1 floating holiday
  • Up to 14 weeks of parental leave
  • Monthly wellness reimbursement
  • Health Savings, Flexible Spending and Dependent Care accounts
  • 401(k) retirement savings plan with employer match
  • Employee stock purchase plan Apply tot his job

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