[Remote] Payments Implementation Coordinator II
Note: The job is a remote job and is open to candidates in USA. Jack Henry is a technology company focused on transforming financial services for community banks and credit unions. They are seeking a Payments Implementation Coordinator to lead projects and ensure high-quality implementation services for their financial institution clients.
Responsibilities
- Prepares customer for implementation. Conducts readiness reviews, ensuring all aspects of the setup are complete
- Establishes guidelines/timeframes to ensure a successful installation. Ensures milestones are met. Monitors all phases of the installation and escalates issues when necessary. May interact with the project manager
- Exercises the responsibility and authority to take steps to ensure a successful installation
- Troubleshoots issues during implementation
- Documents issues, ensuring they are not repeated in subsequent conversions
- Will be expected to actively coordinate, organize, and simultaneously run multiple projects
- May perform other job duties as assigned
Skills
- Minimum of 18 months of experience with one of the following: Software Implementation Coordination, Back-office processing in a financial institution or Payment operations in a financial institution
- Must be able to work occasional nights and weekends as business needs dictate
- Associate or bachelor's degree preferred
- Experience with Salesforce
- Previous experience with software implementations
- Excellent written and verbal communication skills
- Experience with or knowledge of hosted environments is a big plus
- Experience with or knowledge of technical and system applications
- Experience with or knowledge of various JH products and services
- Experience with on automation software like Power Automate
Benefits
- Comprehensive benefits designed to support your physical, mental, and financial health
Company Overview
Company H1B Sponsorship