[Remote] Associate Performance Manager
Note: The job is a remote job and is open to candidates in USA. Lotlinx is a pioneering company in the automotive landscape, specializing in data and technology for automobile dealers and manufacturers. The Associate Performance Manager role focuses on improving post-sale performance, adoption, and retention outcomes for dealership groups through data-driven strategies and operational excellence.
Responsibilities
- Lead structured onboarding and early execution for new dealership groups, ensuring clear operating expectations and fast time-to-value
- Develop and execute account performance plans aligned to dealer inventory realities, market conditions, and Lotlinx capabilities with a primary focus on efficiency, not vanity metrics
- Monitor usage data, performance signals, and qualitative indicators to identify risk early and intervene decisively
- Prepare and participate in disciplined, data-led business reviews with dealer leadership, translating Lotlinx performance into clear insights, tradeoffs, and next actions
- Drive adoption and standardization across all rooftops within a group, including underperforming or resistant stores
- Hold customers accountable to agreed-upon actions and operating norms required to achieve results
- Identify and support expansion opportunities where additional investment clearly aligns to performance outcomes
- Partner with Sales, Product, and Marketing to surface execution gaps, product feedback, and segment-specific learnings
- Maintain deep working knowledge of the Lotlinx platform and automotive retail performance drivers
Skills
- 1–3 years of experience in a performance-oriented SaaS role (Customer Success, Account Management, Analytics, Consulting, or Sales)
- Proficiency in Excel or Google Sheets required; experience with BI tools or SQL is a plus
- Demonstrated ability to manage multiple accounts using structured processes and consistent operating cadence
- Proven ability to influence behavior changes using data, logic, and clear expectations — not relationship leverage
- High technical aptitude: able to quickly master complex platforms and translate insights into simple, actionable guidance
- Track record of ownership, follow-through, and measurable impact
- Bachelor's Degree or work equivalent experience preferred
Benefits
- Comprehensive benefits package including medical, dental, and vision coverage
- 401(k) matching program
Company Overview