Associate, Global Travel & Expense
Bain & Company is consistently recognized as one of the world’s best places to work, and they are currently seeking an Associate for their Global Travel & Expense team. This role involves ensuring accurate and timely processing of employee expense reports while upholding compliance with company policies and collaborating with team members to deliver exceptional service.
Responsibilities
- Review employee expense submissions for accuracy, completeness, and adherence to company travel and expense policies. Ensure timely and accurate processing with proper documentation
- Partner with team members (regional / global) to balance workloads, address volume fluctuations, and support shared goals for timely service delivery
- Identify unusual trends, policy deviations, or nonstandard items. Escalate concerns appropriately and propose clarifications or exceptions requiring additional approval
- Respond to employee inquiries and resolve system-related issues in a timely and professional manner, delivering high-quality customer service and guidance
Skills
- Basic understanding of Travel & Expense (T&E) processes and policy compliance
- Familiarity with expense systems
- Awareness of general finance, accounts payable, or administrative workflows
- Understanding of documentation requirements for expense processing
- Strong attention to detail and accuracy in reviewing and entering data
- Good time management and organizational skills to meet processing deadlines
- Clear written and verbal communication for handling employee queries professionally
- Ability to follow structured procedures and escalate issues when needed
- Basic proficiency in MS Office tools, especially Excel and Outlook
- Ability to learn and adapt quickly to systems and policy changes
- Work well in a team-oriented, global environment
- Handle repetitive tasks with consistency and reliability
- Maintain a high level of confidentiality and integrity when managing sensitive information
- Support broader team goals and contribute to process improvement when possible
- Bachelor's degree or an equivalent combination of education, training and experience
Benefits
- 401(k) plan with an annual employer contribution based on years of service
- Annual discretionary performance bonus
- 4.5% 401(k) company contribution, which increases after 3 years of service and is 100% vested upon start date
- Bain pays 100% individual employee premiums for medical, dental and vision programs
- Generous paid time off, including parental leave, sick leave and paid holidays
- Fully vested 401(k) company contribution
- Paid Life and Long-Term Disability insurance
- Annual fitness reimbursements
Company Overview
Company H1B Sponsorship