Manager, Marketplace Delivery

About the position When you join Sallie, you become a champion for all students. Sallie's Education Services team is a diverse group of growth-obsessed entrepreneurs, data analysts, engineers, and developers with a passion for imagining and building scalable businesses for students and families on their unique journey to-through and immediately after higher education. We're on a mission to revolutionize how students and their families plan, pay and complete this journey with confidence. Join a team of seekers, challengers and creative thinkers to change the way students plan for their future for the better. Our new venture, Sallie.com, is looking for people like you to be the founding members who will define the future of education services for students and their families in the US. As the first education solutions company, we're creating marketplaces with supportive tools and content that help students when they need it most. We're connecting students to free money for school, providing tools and resources to plan for college, sharing inside advice on campus life, and so much more.

Responsibilities

• Collaborate closely with the business lead to define and help maintain a delivery roadmap that aligns with business priorities.
• Advocate for your marketplace while remaining flexible and creative in navigating constraints.
• Coordinate across development, design, quality assurance, data, and content teams to ensure timely, high-quality delivery.
• Lead initiatives that bring together the consumer-facing experience with authenticated experiences across multiple platforms.
• Become the go-to expert on the Scout marketplace from a technical delivery perspective—understanding how it's built, how data flows, and who the key stakeholders & users are.
• Serve as the liaison with risk and compliance partners to ensure alignment and that all relevant items are fully vetted and meet regulatory standards.
• Leverage analytics and insights to inform marketplace decisions.
• Partner with data science and analytics teams to define use cases, shape data models, and deliver impactful solutions.
• Act as a bridge between technical and non-technical stakeholders.
• Lead discovery sessions, manage competing priorities, and communicate trade-offs effectively.
• Identify opportunities to streamline workflows, automate processes, and improve system scalability and reliability.

Requirements

• Proven ability to work cross-functionally and deliver complex products in agile environments.
• Strong technical acumen with understanding of data architecture, analytics, and system integration.
• Excellent communication skills with the ability to influence and align diverse stakeholders.
• Experience working with risk, compliance, and legal teams in regulated environments.
• Ability to thrive in ambiguity, take ownership, and drive results with limited resources.
• Experience with marketing operations platforms (e.g., Hubspot, Mendix, or similar tools).

Nice-to-haves

• Bachelor's degree in Marketing, Business, Information Systems or a related field.
• 5 years of experience in marketing operations or product delivery; ideally in edtech, fintech, or digital platforms.
• Experience with tools like SQL, Snowflake, and modern data stacks is a plus.
• Knowledge of event tagging & of tag management tools such as Google Tag Manager or Tealium.
• Understanding of web experimentation or digital marketing analytics.

Benefits

• Competitive base salaries
• Bonus incentives
• Generous PTO, Floating Holidays and 12 Federal Holidays observed
• Support for financial-well-being and retirement 401k with employer match
• Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more
• Employer paid short-term/long-term disability and basic life insurance
• Flexible hybrid working arrangements.
• Paid parental leave and adoption reimbursement programs
• Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)
• Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives
• Tuition Reimbursement and Family Scholarship Programs
• Career development and training opportunities

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